About the Role
At Sky Retail, stores are central to the customer experience. This role involves connecting people with products, entertainment, and services through conversations, expert advice, and hands-on support in a fast-paced sales environment.
Responsibilities
- Connect, engage, and inspire customers to drive sales.
- Demonstrate Sky's products to create memorable customer experiences.
- Identify customer needs and tailor Sky packages.
- Foster a positive and inclusive team environment to achieve targets.
Requirements
- Genuine passion for connecting with customers and making an impact.
- Ability to approach customers with ease, confidence, and a friendly demeanor.
- Goal-oriented with a drive for success and target achievement.
- Strong listening skills to understand customer needs.
- Proactive, self-driven mindset with energy and enthusiasm.
- Criminal record check required; offer may be withdrawn based on convictions.
Skills
- Sales
- Customer service
- Communication
- Interpersonal skills
- Problem-solving
Location
- Brent Cross shopping centre, London
Work Type
- Full-time
- 40 hours per week
- Working 5 days out of 7
- Includes weekends
- Varied daily hours
Salary/Compensations
- £28,177 basic salary
- Competitive commission scheme
Benefits
- Free Sky TV
- Exclusive discounts on Sky products
- Secure pension plan
- Excellent healthcare option
- Access to savings from everyday retailers
About the Company
- Sky Retail is part of Europe's leading media and entertainment brand with 24 million customers in 6 countries.
- Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’.
- A workplace where employees can be themselves.
Equal Opportunity
- Sky is committed to being a truly inclusive place to work.
- Focuses on who you are and the potential you bring.
- Offers support and adjustments to the recruitment process if needed.
