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About the Role

As an Account Manager, you’ll provide a proactive, professional and collaborative sales and relationship management service to our New Market SME Producers. You’ll play an important role in supporting profitable growth, strengthening partner relationships and enhancing Premium Credit’s reputation in the market. This role is ideal for someone who enjoys building strong working relationships, identifying growth opportunities and delivering excellent service in a fast-paced commercial environment.

Responsibilities

• Achieve agreed sales targets through the appointment of new Producers and the development of existing accounts within a defined territory
• Build and maintain strong working relationships with New Market SME Producers
• Provide an internal relationship management and sales support service
• Identify and manage renewal business, ensuring all forthcoming renewals are handled effectively
• Ensure Producers receive products and services that meet the needs of their business
• Deliver training and guidance to Producers on our online services
• Resolve queries and actions arising from Producer interactions quickly and effectively, using every opportunity to support growth
• Maintain an agreed contact plan through outbound calls and email communications, providing clear, concise and accurate information
• Manage Producer correspondence professionally and efficiently
• Work closely with colleagues across teams and divisions to deliver a seamless service
• Promote Premium Credit’s brand identity, values and market position in all interactions

Requirements

• Strong combination of commercial awareness, relationship-building ability and personal accountability
• Confident managing multiple priorities, taking ownership of issues and delivering high standards of service
• Experience in developing and maintaining client or partner relationships
• A sales-focused mindset, with the ability to identify and support growth opportunities
• Strong written and verbal communication skills
• The ability to manage a varied workload effectively, with excellent attention to detail
• Good organisational skills and the ability to work under pressure to meet deadlines
• Confidence using initiative and making decisions to resolve issues
• A proactive, self-starting approach with the ability to work both independently and as part of a team
• Good operational and process understanding
• Strong numeracy skills, including experience using Microsoft Excel
• An interest in understanding company strategy, products and services to support commercial success
• Must reside in the UK
• Provide your internet speed at the application stage
• All postholders will be subject to appropriate pre-employment vetting procedures and a satisfactory Disclosure & Barring Service (DBS) check prior to appointment

Skills

• Commercial awareness
• Relationship-building
• Personal accountability
• Managing multiple priorities
• Taking ownership
• High standards of service delivery
• Client/partner relationship development
• Sales focus
• Growth opportunity identification
• Written communication
• Verbal communication
• Workload management
• Attention to detail
• Organisational skills
• Working under pressure
• Meeting deadlines
• Using initiative
• Decision making
• Proactive approach
• Self-starting
• Independent work
• Teamwork
• Operational understanding
• Process understanding
• Numeracy
• Microsoft Excel

Location

• London

Work Type

• Hybrid
• Part-time working
• Job share

Benefits

• Private medical insurance
• Life assurance
• Income protection
• Contributory pension scheme
• Generous annual leave entitlement
• Flexible and hybrid working
• Access to wellbeing support and an employee assistance programme
• Learning and development opportunities

About the Company

• Premium Credit is one of the UK’s leading insurance premium finance and specialist lending providers, helping businesses and customers access the finance they need through straightforward, flexible solutions.
• We’re proud of our people-first culture and our commitment to delivering excellent service through strong relationships, collaboration and accountability.
• Certified as a Great Place to Work and recently awarded a Top 100 spot in Best Place to Work for Development (Large Company) as well as a Top 50 spot in the Best Workplaces for Women.
• We’re a successful business with a Trustpilot rating of 4.5, a Net Promoter Score of +78, a Glassdoor rating of 4.4 and a Silver Sustainability medal.

Equal Opportunity

• Premium Credit are an equal opportunities employer with a strong and passionate commitment to Diversity, Equality and Inclusion in the workplace.
• We welcome applications from all sections of the community and encourage people from all backgrounds to apply.
• Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.