About the Role
NCP is seeking an experienced and commercially minded Head of IT to lead a significant transformation of its technology function. This 12-month fixed-term contract role involves modernising the IT estate, standardising processes, and ensuring the technology function is future-ready.
Responsibilities
- Lead the simplification and standardisation of IT processes across the business.
- Oversee major infrastructure programmes and ensure successful delivery while maintaining operational stability.
- Review the existing IT estate, evaluate alternative solutions, and make recommendations on future platform strategy.
- Drive commercial value by identifying opportunities to reduce costs, improve efficiencies, and optimise technology investments.
- Manage key IT suppliers and contracts, ensuring value for money and strong service delivery.
- Work closely with the Finance Director to develop business cases, manage budgets, and ensure technology decisions support commercial objectives.
- Build strong relationships across the Executive Team and wider business.
- Lead and develop a lean IT team, maintaining high levels of engagement and performance during transformation.
- Provide pragmatic leadership, removing complexity and focusing the IT function on delivering value.
Requirements
- Significant experience leading IT functions through periods of transformation.
- Successfully delivered large-scale infrastructure and technology change programmes.
- Strong commercial acumen, including supplier management, contract negotiation, and cost optimisation.
- Confident working alongside senior stakeholders, particularly Finance, to develop business cases and support investment decisions.
- Experience evaluating enterprise infrastructure technologies, including virtualisation platforms such as VMware.
- Excellent communication skills with the ability to influence and build credibility across all levels of the organisation.
- Comfortable leading a lean team and creating an environment where people embrace change.
- Practical, hands-on approach and enjoy solving problems.
- Resilient, decisive, and capable of delivering results in a fast-paced commercial environment.
- Experience working within multi-site, customer-facing organisations such as Facilities Management, Retail, Transport, Logistics or similar sectors.
- Experience of leading infrastructure modernisation, IT operating model improvements, vendor consolidation, and technology simplification programmes is highly advantageous.
Skills
- IT Leadership
- Technology Transformation
- Process Simplification
- Process Standardisation
- Infrastructure Programme Management
- Operational Stability
- Platform Strategy
- Cost Optimisation
- Supplier Management
- Contract Negotiation
- Budget Management
- Business Case Development
- Stakeholder Management
- Team Leadership
- Change Management
- Problem Solving
- Commercial Acumen
- Virtualisation Platforms (e.g., VMware)
Location
- NCP
Work Type
- Fixed-term contract
Experience Level
- Experienced IT leader
Salary/Compensations
- Competitive Salary
Benefits
- Birthday Bonus
- Reward & Recognition Programme
- Free or Discounted Parking
- Cycle to Work Scheme
- Company Pension
- Death in Service Benefit
- Employee Assistance Programme
About the Company
- NCP is looking for an experienced and commercially minded Head of IT to lead a period of significant transformation across its technology function.
- This is an opportunity for someone who thrives on simplifying complex environments, driving meaningful change and delivering practical, cost-effective solutions that support the wider business.
- This role is initially a 12-month fixed-term contract, with the opportunity to make a lasting impact by modernising our IT estate, standardising processes and ensuring our technology function is fit for the future.
- This is not a role for someone looking to build a larger department. We are looking for a pragmatic leader who can simplify, optimise and leave the IT function in a stronger position than they found it.
