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About the Role

Lead HR operations and services across Australia, New Zealand, and the Pacific (ANZP) to deliver reliable day-to-day HR support for the Above Property team. The role acts as a trusted HR advisor to ANZP leaders, providing practical people guidance, workforce insights, process improvement support, and a positive associate experience aligned with business priorities, local employment requirements, and company values.

Responsibilities

Manage end-to-end recruitment for ANZP offices, including offer preparation, onboarding oversight, and leader support.
Partner with hiring managers to ensure consistent recruitment practices, accurate requisition details, strong candidate communication, and a smooth onboarding experience.
Administer payroll for Australia and New Zealand, manage benefits enrollment, ensure compliance, and support the annual compensation cycle.
Coordinate new hire orientation and training programs, and liaise with L&D on nominations.
Drive engagement initiatives, recognition programs, and wellbeing events; handle exit interviews, investigations, and conflict resolution; support the Associate Voice process.
Coach leaders on sensitive associate matters, guide difficult conversations, and support fair and consistent resolution of workplace concerns in consultation with relevant stakeholders.
Act as a trusted HR partner to ANZP leaders, providing guidance on workforce planning, organizational changes, talent risks, succession considerations, and the people implications of business decisions.
Utilize HR data, reporting, and workforce metrics to identify trends, monitor key people processes, support decision-making, and recommend practical actions to improve the associate and leader experience.
Review HR workflows and recurring processes to improve efficiency, reduce manual administration, support system adoption, and promote consistent HR service delivery across ANZP.
Support performance management cycles, performance improvement plans, development planning, talent discussions, and workforce planning activities in partnership with leaders and relevant centers of expertise.
Maintain compliant associate files, HRIS updates, performance documentation, and privacy compliance; manage visa coordination and HR letters.
Maintain audit-ready HR records and support data governance, statutory requirements, privacy controls, and consistent application of company policy and local employment legislation.
Oversee office operations, leases, budgets, vendor contracts, and maintenance; ensure safety compliance; manage renovations and special projects.
Support a professional and engaging workplace experience through effective vendor management, office communications, visitor coordination, workplace safety, and associate engagement activities.
Collaborate with APEC HR Services colleagues, Compensation & Benefits, Learning & Development, Legal, Finance, payroll vendors, and other stakeholders to ensure aligned and effective HR support.

Requirements

Demonstrated HR generalist or HR business partnering experience.
Strong working knowledge of employment legislation, payroll and benefits processes, HR systems, and employee relations practices.
Excellent stakeholder management, communication, problem-solving, and project coordination skills, with the ability to manage competing priorities across multiple locations.

Skills

Strong HR generalist expertise across recruitment, payroll, benefits, and employee relations.
Excellent organizational and project management skills.
Ability to manage compliance and operational processes across multiple locations.
Collaborative leadership and stakeholder engagement.
Strong analytical capability, with the ability to interpret HR data and translate insights into practical recommendations.
Sound judgment and discretion when handling confidential, sensitive, or complex associate matters.
Ability to influence and coach leaders through change, ambiguity, and operational complexity.

Location

Australia
New Zealand
Pacific

Work Type

Full-time

Experience Level

Lead

Education Level

Degree or equivalent qualification in Human Resources, Business, or a related discipline preferred.

Benefits

Benefits administration

About the Company

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Equal Opportunity

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.