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About the Role
The Shift Supervisor will oversee and instruct security staff, providing direction and assistance to ensure a safe environment for employees and clients.
Responsibilities
- Monitor clients, units, and grounds at all times to ensure security and safety.
- Examine all items entering the facility for safety.
- Provide crisis prevention and intervention.
- Record incidents and resident grievances.
- Maintain communication with department supervisors regarding social services issues.
- Manage entry logs for all persons entering the facility.
- Inspect cleaning and service chores assigned to program aides.
- Participate in the development of site goals and objectives.
- Assist clients with questions and resolve issues.
- Monitor video surveillance of all facility areas.
- Adhere to safety, health, and fire hazard guidelines, policies, and procedures.
- Report immediate safety hazards to appropriate personnel.
- Solve issues diplomatically.
- Provide coverage when necessary.
- Work evenings, weekends, and holidays as needed.
- Perform other duties to ensure facility efficiency.
Requirements
- NYS Security License
- F-80 Certificate of Fitness
- CPR/Basic First Aid certification
- Minimum High School Diploma / GED
- Ability to establish and maintain professional boundaries with clients
- General knowledge of working in a residential facility preferred
- Knowledge of HIPPA guidelines and standards
- Strong written and verbal communication skills
- Excellent problem-solving and analytical skills
- Commitment to excellence and high standards
- Good judgment with the ability to make timely and sound decisions
- Ability to assess emergency situations and respond effectively
- Must be able to read, speak, write, and understand English
- Must pass drug screening
- May be subject to investigations before and after appointment
- Ability to walk, stand, kneel, crouch, and bend over
- Ability to lift, reach, and handle objects weighing up to 25 pounds
- Ability to sit at a desk and work on a computer for prolonged periods
- Ability to travel to different locations within New York City, as needed
- Staff must continue working past their shift unless relieved or authorized to leave
- May be required to work on or during evenings, weekends, and holidays
Skills
- Crisis prevention and intervention
- Written communication
- Verbal communication
- Problem-solving
- Analytical skills
- Judgment
- Decision-making
- Emergency assessment and response
Location
- New York Metropolitan Area
Work Type
- Full-time
- 35 hours per week
Education Level
- High School Diploma / GED
Salary/Compensations
- $24.72 per hour
- $45,000 per year
Benefits
- Comprehensive Health, Dental and Vision Benefits for full-time employees
- 403(b) Retirement Savings Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation
- Paid Time-off
- Vol Life Insurance and AD&D
- Term Life and AD&D insurance
- Long Term Disability
- Employee Assistance Program support (EAP)
- Commuter Benefits Program
- Aflac: Short-Term Disability, CA, Accident and Hospital
- Employee Discount Program
About the Company
- NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment.
- NAICA will consider qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, rules, and regulations.
- NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws.
- NAICA is an at-will employer.
Equal Opportunity
- Discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited.
- Applicants of all backgrounds and experiences are encouraged to apply.
- Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to HumanResources@naicany.org with the Subject “Reasonable Accommodation Request.”