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About the Role

The Housing Specialist – Tier I will deliver housing services to assist clients in understanding and addressing personal or social challenges impacting their housing stability. This role involves collaborating with legal staff to create tailored service plans that promote secure housing and access to community resources. The specialist is encouraged to undergo cross-training and gain a comprehensive understanding of the Housing Services Department’s functions.

Responsibilities

Collaborate with program participants to develop service plans aligned with resolving issues and obstacles to maintaining housing stability.
Provide client intake, service planning, advocacy, and referral services in the absence of a case manager.
Maintain weekly or bi-weekly contact with clients to monitor and follow up on service plan progress.
Maintain accurate records, track case progress, and input case-related information into the Legal Server Database.
Conduct and/or participate in housing-related activities and workshops.
Assist participants in obtaining and reinstating benefits.
Help participants identify available financial resources.
Advocate for and submit applications for rental assistance grants through charitable organizations.
Compile and submit packages to HRA for Rental Assistance Grants (Exceptions to Policy) and One Shot Deals.
Work collaboratively with legal services staff to assess client readiness for legal proceedings.
Treat all clients, visitors, and employees with kindness, respect, and dignity.
Enforce facility rules and regulations to ensure compliance.
Attend staff meetings and serve on committees as required.
Uphold confidentiality and professionalism at all times.
Demonstrate effective time management and prioritization skills.
Stay informed of new trends and developments in social services and related fields.
Perform general clerical duties as needed.

Requirements

Ability to walk, stand, kneel, crouch, and bend over.
Ability to lift, reach, and handle objects weighing up to 25 pounds.
Ability to sit at a desk and work on a computer for prolonged periods.
Ability to travel to different locations within New York City, as needed.
Must be able to read, speak, write, and understand English for administrative purposes.
Must pass drug screening to be appointed.
This position may be subject to a series of investigations before and after appointment.

Skills

Knowledge of casework and case management methodologies.
Proven ability to work collaboratively with diverse groups.
Proven ability to manage multiple tasks effectively under pressure.
Strong organizational skills, with a detail-oriented and efficient approach.
Demonstrated maturity, integrity, and sound judgment.

Location

New York Metropolitan Area

Work Type

Full-time (35 hours per week)
Onsite (implied by location and travel requirements)

Experience Level

Associate degree with one (1) or more years of direct social service experience
High School Diploma/GED with three (3) or more years of direct social service experience

Education Level

Baccalaureate degree in Human Services, Social Work, Psychology, Sociology, or related field
Associate degree in Human Service, or related field
High School Diploma/General Equivalent Diploma

Salary/Compensations

$55,000 - $58,000 per year

Benefits

Comprehensive Health, Dental and Vision Benefits for full-time employees
403(b) Retirement Savings Plans
Loan Forgiveness Programs for eligible employees
Paid Holidays and Vacation
Paid Time-off
Vol Life Insurance and AD&D
Term Life and AD&D insurance
Long Term Disability
Employee Assistance Program support (EAP)
Commuter Benefits Program
Aflac: Short-Term Disability, CA, Accident and Hospital
Employee Discount Program

About the Company

NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment.
NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations.
NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws.
Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to HumanResources@naicany.org with the Subject “Reasonable Accommodation Request.”

Equal Opportunity

NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment.
Discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited.
Applicants of all backgrounds and experiences are encouraged to apply.
NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations.
NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws.