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About the Role

We are seeking a dedicated Asylum Shelter Residential Aide to ensure the safety, security, and well-being of both asylum seekers and staff, as well as maintaining a secure and welcoming environment in compliance with asylum seeker-specific policies and operational procedures.

Responsibilities

• Monitor asylum seekers, living units, dormitories, and facility premises to ensure resident safety and security.
• Adhere to asylum seeker-specific shelter policies and staff policies and procedures.
• Conduct administrative tasks, including maintaining communication logs and documenting asylum seeker activities, behaviors, and engagement.
• Provide assistance to asylum seekers, address questions, and resolve issues.
• Inspect all items entering the facility to ensure the safety of asylum seekers and staff.
• Monitor video footage of common areas.
• Adhere to safety, health, and fire hazard guidelines, organizational policies, and procedures, and the organization's mission and values.
• Conduct regular hourly rounds of the facility.
• Report safety hazards to appropriate personnel.
• Collaborate with security personnel to ensure the safety of staff and asylum seekers.
• Prepare living spaces for vacancies, including emptying, cleaning, and tagging belongings when necessary.
• Document incident details, participants, actions taken, and outcomes.
• Demonstrate flexibility in scheduling, including evenings, weekends, and holidays.

Requirements

• Ability to walk, stand, kneel, crouch, and bend over.
• Ability to lift, reach, and handle objects weighing up to 25 pounds.
• Ability to sit at a desk and work on a computer for prolonged periods.
• Ability to travel to different locations within New York City, as needed.
• Staff must continue working past their shift unless relieved or authorized to leave by a supervisor.
• NYS Security License preferred.
• F-02 Certificate of Fitness.
• CPR/Basic First Aid certification.
• Food handler certificate NYC/NYS.
• Ability to establish and maintain professional boundaries when working with asylum seekers.
• Prior experience in a residential facility is advantageous.
• Knowledge of HIPAA guidelines and standards.
• Exceptional written and verbal communication skills.
• Strong problem-solving and analytical abilities.
• Commitment to excellence and high standards.
• Demonstrated good judgment with the ability to make timely and sound decisions.
• Proficiency in assessing emergency situations and responding effectively.
• Bilingual (Spanish, French, Creole, or other languages) preferred.
• Must be able to read, speak, write, and understand English for administrative purposes.
• Must pass drug screening.
• This position may be subject to a series of investigations before and after appointment.
• Misrepresentation of experience, skills, education, or qualifications, or submission of false/fraudulent information or documentation may result in rejection or termination.

Skills

• Communication skills
• Problem-solving skills
• Analytical skills
• Judgment
• Decision-making
• Emergency assessment and response

Location

• Bronx, NY

Work Type

• Full-time
• 35 hours per week

Salary/Compensations

• $18.68 - $19.23 per hour
• $34,000 - $35,000

Benefits

• Comprehensive Health, Dental and Vision Benefits for full-time employees
• 403(b) Retirement Savings Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation
• Paid Time-off
• Vol Life Insurance and AD&D
• Term Life and AD&D insurance
• Long Term Disability
• Employee Assistance Program support (EAP)
• Commuter Benefits Program
• Aflac: Short-Term Disability, CA, Accident and Hospital
• Employee Discount Program

About the Company

• NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment.
• NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations.
• NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws.
• NAICA is an at-will employer.

Equal Opportunity

• Discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited.
• Applicants of all backgrounds and experiences are encouraged to apply.
• Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to HumanResources@naicany.org with the Subject “Reasonable Accommodation Request.”