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About the Role

The Housing Retention Specialist will execute supportive services within NAICA’s 'light touch' supportive housing program. Their interventions aim to facilitate long-term housing stability, assisting formerly homeless families in averting eviction and avoiding a return to shelter. Managing a caseload of up to 20 households, the Specialist will conduct bi-weekly home visits post-move-in, tailoring service levels as households acclimate. Efforts will focus on sustaining benefits/subsidies, preventing rent arrears, and facilitating referrals to community-based services for seamless community integration. The Specialist also serves as the conduit between social services and property management staff.

Responsibilities

Conduct regular home visits in tenant apartments and escort to appointments as needed.
Conduct initial and ongoing assessments to assess individuals and families observed and self-identified needs and create mutually agreed upon service plans.
Provide assistance obtaining and maintaining entitlements and benefits, including advocacy and guidance with subsidy recertification, Public Assistance, SSI/SSDI, voucher renewal, and SCRIE/DRIE applications and renewal.
Promote financial literacy including groups and workshops, individual sessions providing assistance creating and managing a household budget, referral to financial repair services, etc.
Connection to short-term rental assistance by referring households in need to the local Homebase provider and other rental assistance programs.
Treat all clients, visitors, and employees with kindness, respect, and dignity.
Enforce facility rules and regulations to maintain compliance.
Attend staff meetings and serve on committees as required.
Maintain confidentiality and professionalism.
Time management and prioritization.
Maintain awareness of new trends and development in social services and related fields.
Perform general clerical duties.

Requirements

Ability to walk, stand, kneel, crouch, and bend over.
Ability to lift, reach, and handle objects weighing up to 25 pounds.
Ability to sit at a desk and work on a computer for prolonged periods.
Ability to travel to different locations within New York City, as needed.
Must pass drug screening to be appointed.
This position may be subject to a series of investigations before and after appointment.
Misrepresentation of your experience, skills, education, or other qualifications, or submission of false/fraudulent information or documentation during or after the application process may result in the rejection of your application or termination of your employment.
Employment is subject to termination at any time, with or without notice or cause, at the discretion of you or the organization.

Skills

Proficiency in Microsoft Office
Experience with electronic case records
Ability to learn new programs
Bilingual (English and Spanish)
Knowledgeable of the plight of the homeless and special needs populations.
Knowledgeable of casework/case management methodologies.
Proven ability to work collaboratively well with diverse groups.
Proven ability to handle multiple tasks effectively under pressure.
Strong organizational skills
Detail-oriented
Efficient
Maturity
Integrity
Sound judgment
Must be able to read, speak, write, and understand English for administrative purposes.

Location

Bronx, New York
New York City

Work Type

Part-time
In office schedule (subject to change)

Experience Level

Two (2) or more years of direct social service experience (with Baccalaureate degree)
Three (3) years of direct social service experience (with Associate degree)
Five (5) or more years of direct social service experience (with High School Diploma/GED)

Education Level

Baccalaureate degree in Social Work, Psychology, Sociology, or related field
Associate degree in Human Service or related field
High School Diploma/General Equivalent Diploma

Salary/Compensations

$27.00 - $27.47 per hour

Benefits

Comprehensive Health, Dental and Vision Benefits for full-time employees
403(b) Retirement Savings Plans
Loan Forgiveness Programs for eligible employees
Paid Holidays and Vacation
Paid Time-off
Vol Life Insurance and AD&D
Term Life and AD&D insurance
Long Term Disability
Employee Assistance Program support (EAP)
Commuter Benefits Program
Aflac: Short-Term Disability, CA, Accident and Hospital
Employee Discount Program

About the Company

NAICA is committed to maintaining a diverse workforce and inclusive work environment.
NAICA offers reasonable accommodations as required by applicable federal, state, and/or local laws.

Equal Opportunity

NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment.
Discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited.
Applicants of all backgrounds and experiences are encouraged to apply.
NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations.
Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to HumanResources@naicany.org with the Subject “Reasonable Accommodation Request.”