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About the Role

We are seeking a dedicated Residential Aide to ensure the safety, security, and well-being of both staff and clients at our work site. The Residential Aide will play a crucial role in maintaining a secure environment by enforcing house rules and operational procedures.

Responsibilities

• Monitor clients, units, dorms, and facilities to ensure resident safety and security.
• Enforce shelter policies and follow staff policies and procedures.
• Perform administrative tasks, including maintaining communication logs and documenting resident activities, behaviors, and engagement.
• Provide assistance to clients, addressing questions, and resolving issues.
• Inspect all items entering the facility to guarantee the safety of clients and staff.
• Monitor video footage of common areas.
• Adhere to safety, health, and fire hazard guidelines, organizational policies, and procedures.
• Conduct regular hourly rounds of the facility.
• Report immediate safety hazards promptly to appropriate personnel.
• Collaborate with security personnel to ensure the safety of staff and residents.
• Prepare units for vacancies, including emptying, cleaning, and tagging client belongings.
• Document all incident details, participants, actions taken, and outcomes accurately.
• Demonstrate flexibility in scheduling, including evenings, weekends, and holidays.

Requirements

• NYS Security License preferred.
• F-02 Certificate of Fitness.
• CPR/Basic First Aid certification.
• Food handler certificate NYC/NYS.
• Ability to establish and maintain professional boundaries with residents.
• Prior experience in a residential facility is advantageous.
• Knowledge of HIPAA guidelines and standards.
• Exceptional written and verbal communication skills.
• Strong problem-solving and analytical abilities.
• Commitment to excellence and high standards.
• Demonstrated good judgment with the ability to make timely and sound decisions.
• Proficiency in assessing emergency situations and responding effectively.
• Ability to read, speak, write, and understand English for administrative purposes.
• Must pass drug screening.
• This position may be subject to a series of investigations before and after appointment.
• Ability to walk, stand, kneel, crouch, and bend over.
• Ability to lift, reach, and handle objects weighing up to 25 pounds.
• Ability to sit at a desk and work on a computer for prolonged periods.
• Ability to travel to different locations within New York City, as needed.
• Staff must continue working past their shift unless relieved or authorized to leave by a supervisor.
• May be required to work on or during evenings, weekends, and holidays.

Skills

• Communication skills
• Problem-solving skills
• Analytical abilities
• Assessing emergency situations

Location

• Bronx, NY

Work Type

• Full-time
• 35 hour per week

Salary/Compensations

• $35,000 - $35,000 per year

Benefits

• Comprehensive Health, Dental and Vision Benefits for full-time employees
• 403(b) Retirement Savings Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation
• Paid Time-off
• Vol Life Insurance and AD&D
• Term Life and AD&D insurance
• Long Term Disability
• Employee Assistance Program support (EAP)
• Commuter Benefits Program
• Aflac: Short-Term Disability, CA, Accident and Hospital
• Employee Discount Program

About the Company

• NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment.
• NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations.
• NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws.
• Misrepresentation of your experience, skills, education, or other qualifications, or submission of false/fraudulent information or documentation during or after the application process may result in the rejection of your application or termination of your employment.
• NAICA is an at-will employer. Therefore, employment is subject to termination at any time, with or without notice or cause, at the discretion of you or the organization.

Equal Opportunity

• NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment.
• Discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited.
• Applicants of all backgrounds and experiences are encouraged to apply.
• NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations.
• NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws.
• Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to HumanResources@naicany.org with the Subject “Reasonable Accommodation Request.”