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About the Role

The Shift Supervisor will oversee and instruct security staff, providing direction and assistance to ensure a safe environment for employees and clients.

Responsibilities

• Monitor clients, units, and grounds at all times to ensure the security and safety of each resident.
• Examine all items entering the facility to ensure client and staff safety.
• Provide crisis prevention and intervention as needed.
• Record incidents and residents’ grievances in logbook and on incident report.
• Maintain ongoing communication with all department supervisors concerning social services issues.
• Manage entry logs to ensure all persons entering the facility are recorded and accounted for.
• Inspect completion of cleaning and service chores assigned to program aides.
• Participate in the development of site goals and objectives by making recommendations that can aide in site efficiency.
• Assist clients with questions and resolving any issues.
• Monitor video surveillance of all areas of the facility.
• Adhere to safety, health, and fire hazard guidelines, policies, and procedures.
• Report any immediate safety hazards to appropriate supervisory or maintenance personnel.
• Work diplomatically to solve issues that may arise.
• Provide coverage when necessary.
• Perform all other required duties to ensure the facility is running efficiently.

Requirements

• Ability to walk, stand, kneel, crouch, and bend over.
• Ability to lift, reach, and handle objects weighing up to 25 pounds.
• Ability to sit at a desk and work on a computer for prolonged periods.
• Ability to travel to different locations within New York City, as needed.
• Staff must continue working past their shift unless relieved by another staff member or authorized to leave by a supervisor.
• May be required to work on or during evenings, weekends, and holidays.
• Ability to establish and maintain professional boundaries in working with clients.
• General knowledge of working in a residential facility preferred.
• Knowledge of HIPPA guidelines and standards.
• Commitment to excellence and high standards.
• Good judgment with the ability to make timely and sound decisions.
• Ability to assess emergency situations and respond effectively.
• Must be able to read, speak, write, and understand English for administrative purposes.
• Must pass drug screening to be appointed.
• This position may be subject to a series of investigations before and after appointment.
• Misrepresentation of experience, skills, education, or other qualifications, or submission of false/fraudulent information or documentation during or after the application process may result in the rejection of your application or termination of your employment.
• Employment is subject to termination at any time, with or without notice or cause, at the discretion of you or the organization.

Skills

• Strong written and verbal communication skills.
• Excellent problem-solving and analytical skills.
• CPR/First Aid Certification
• Food Protection Certification

Location

• New York Metropolitan Area

Work Type

• Full-time
• 35 hour per week

Experience Level

• At least one (1) year of supervisory experience.

Education Level

• High School Diploma / GED.
• F-80 Certificate of Fitness for Coordinator of Fire Safety and Alarm Systems in Homeless Shelters.

Salary/Compensations

• $24.72 - $24.72 per hour
• $45,000 - $45,000 per year

Benefits

• Comprehensive Health, Dental and Vision Benefits for full-time employees
• 403(b) Retirement Savings Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation
• Paid Time-off
• Vol Life Insurance and AD&D
• Term Life and AD&D insurance
• Long Term Disability
• Employee Assistance Program support (EAP)
• Commuter Benefits Program
• Aflac: Short-Term Disability, CA, Accident and Hospital
• Employee Discount Program

About the Company

• NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment.
• NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations.
• NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws.
• Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to HumanResources@naicany.org with the Subject “Reasonable Accommodation Request.”

Equal Opportunity

• Discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited.
• Applicants of all backgrounds and experiences are encouraged to apply.