About the Role
We are seeking enthusiastic individuals to join our team and craft unforgettable moments for our guests.
Responsibilities
- Welcome guests on arrival and acquaint them with the property.
- Explain the venue, check guests in, equip guests with tools to play, and answer questions.
- Serve alcoholic and non-alcoholic beverages, beer, wine, and ice cream at the golf counter.
- Assist guests with retail purchases.
- Maintain the golf shop fully stocked.
- Remove trash and maintain organization of the golf shop and golf courses.
- Ensure cleanliness of all golf courses, golf shop areas, and restrooms.
- Restock golf shop stations and restrooms.
- Answer phone calls and inquiries regarding the venue, pricing, membership, and other golf-related information professionally and courteously.
- Handle cash and credit transactions accurately, balancing cash drawers, using the POS system, and maintaining security protocols.
- Collaborate with team members to ensure a memorable guest experience.
- Assist guests with play, course rules, and the PopStroke app.
- Work in both indoor and outdoor environments.
- Perform other duties as assigned.
Requirements
- Previous guest service, retail, or hospitality experience in a high-volume environment preferred.
- Must be available to work weekends and holidays.
- Prior POS system experience preferred.
- Must have excellent communication and guest service skills.
- Must have strong teamwork skills.
- Must be able to stand, walk, bend, crouch, kneel and reach for long periods of time.
- Must be able to lift, carry, push and pull up to 30 lbs.
Skills
- Communication skills
- Guest service skills
- Teamwork skills
- POS system experience
Work Type
- non-exempt
Salary/Compensations
- Hourly + tips
About the Company
- PopStroke is an Equal Opportunity Employer.
Equal Opportunity
- PopStroke is an Equal Opportunity Employer.
