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About the Role

This is an exciting opportunity to be a foundational member of Rippling’s Benefits Implementation team. As an Implementation Specialist, Benefits, you will be an implementation partner for brokers and clients. You will manage an evolving book of business and be the internal go-to for all things related to Benefits. This role offers a unique opportunity to not only implement partners/clients but also work closely with cross-functional teams to build and scale Rippling’s Benefits offering.

Responsibilities

Become a Rippling Benefits expert, a go-to resource for brokers/clients within 60 days and a benefits subject matter expert for colleagues within 90 days.
Act as a trusted implementation partner to brokers and clients.
Understand broker and/or client requirements as they relate to insurance.
Build custom plans within the Rippling environment that meet broker or client needs, including importing enrollment data, reviewing insurance plans, and assisting with deductions issues.
Work closely with Implementation and the Customer Experience organization to ensure broker and client success.
Partner with Insurance Ops, Customer Experience, and Product teams to evolve process and product.
Develop and document benefits implementation processes and best practices.

Requirements

3+ years of experience either in an Insurance brokerage firm or in the Implementation space, specializing in Benefits.
A license in Life, Accident & Health or Sickness (Life Agent) is a plus.
Strong project management and organizational skills with high attention to detail and excellent time management.
Ability to manage broker and client relationships with strong communication and presentation skills.
Self-starter with a bias towards action, energized by a fast-paced environment and excited to build.

Skills

Benefits implementation
Insurance plan building
Data import
Deductions issue resolution
Project management
Organizational skills
Time management
Client relationship management
Communication
Presentation skills

Location

40 mile radius of a Rippling office

Work Type

In-office (at least three days a week)
Remote
Hybrid

Experience Level

3+ years of experience

Salary/Compensations

Competitive salary + benefits + equity
Salary aligned with location-based tiers for US-based employees

Benefits

Benefits
Equity
Reasonable accommodations for candidates with disabilities

About the Company

Rippling is an equal opportunity employer.
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture.

Equal Opportunity

We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics.
Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process.