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About the Role

The Employment Specialist will assess residents’ interests, employment history, and aptitudes to develop tailored employment plans through vocational and educational counseling, referrals for skills development, job readiness preparation, training, and employment placement programs, leading to full-time or part-time unsubsidized employment. The role involves collaborating with colleagues to address vocational and educational needs, contributing to program success while aligning with NAICA’s core purpose, values, and vision.

Responsibilities

Provide counseling and assistance to clients to achieve employment and housing goals.
Coordinate client employment training while optimizing cost containment to expedite their return to work.
Monitor and document client progress to ensure goals and objectives are met.
Consult with clients to discuss options and goals, developing plans for accessing necessary services.
Connect clients to external resources to support employment opportunities.
Utilize assessment tools (CARES, Vocational Profile) to identify support service needs and make appropriate referrals.
Orient clients to the shelter program, including requirements and consequences.
Develop and maintain clients’ Independent Living Plans (ILP) and Psychosocial records via CARES.
Assist non-working clients in obtaining Public Assistance.
Track and monitor client progress or lack thereof through documentation in CARES.
Facilitate group or individual sessions to motivate and empower clients in their planning and goal setting.
Conduct weekly or bi-weekly meetings with clients, or as needed.
Refer clients for job development and subsequent employment opportunities when appropriate.
Direct clients to resources to support their goal attainment.
Provide after-care services to address issues, challenges, and successes, enhancing long-term self-sufficiency.
Maintain client files, including conversations, warnings, progress reports, and documentation of all incidents via CARES.
Report critical incidents immediately to the Director of Social Services.
Collaborate with Housing Specialists and Case Managers to assess client readiness for employment and/or housing.
Treat all clients, visitors, and employees with kindness, respect, and dignity.
Refer clients to internal and external resources, serving as an advocate when necessary.
Develop and sustain connections with other programs and units within the organization for inter-agency referrals.
Substitute for other employment staff as needed.
Perform additional duties as required.

Requirements

Ability to walk, stand, kneel, crouch, and bend over.
Ability to lift, reach, and handle objects weighing up to 25 pounds.
Ability to sit at a desk and work on a computer for prolonged periods.
Ability to travel to different locations within New York City, as needed.
Staff must continue working past their shift unless relieved by another staff member or authorized to leave by a supervisor.
May be required to work on or during evenings, weekends, and holidays.
Strong interpersonal skills, with the ability to be compassionate yet firm while maintaining confidentiality at all times.
Knowledge of community resources.
Ability to solve problems, make decisions, resolve conflicts, and listen effectively.
Capacity to remain calm in crisis situations.
Proven ability to work collaboratively with diverse groups.
Proven ability to manage multiple tasks effectively under pressure.
Exceptional organizational skills, with a detail-oriented and efficient approach.
Demonstrated maturity, integrity, and sound judgment.
Must be able to read, speak, write, and understand English for administrative purposes.
Must pass drug screening to be appointed.
This position may be subject to a series of investigations before and after appointment.

Skills

Vocational counseling
Educational counseling
Skills development referrals
Job readiness preparation
Employment placement
Client assessment
Interpersonal skills
Problem-solving
Decision-making
Conflict resolution
Active listening
Crisis management
Collaboration
Task management
Organizational skills
Detail-oriented approach

Location

New York Metropolitan Area

Work Type

Full-time
35 hour per week

Experience Level

Minimum of two (2) years of direct social service experience with a Baccalaureate degree
Minimum of four (4) years of direct social service experience with an Associate degree
Minimum of eight (8) years of direct social service experience with a High School Diploma/GED

Education Level

Baccalaureate degree in Social Work, Psychology, Sociology, or a related field
Associate degree in Human Services or a related field
High School Diploma/General Equivalent Diploma

Salary/Compensations

$45,000 - $45,000 per year

Benefits

Comprehensive Health, Dental and Vision Benefits for full-time employees
403(b) Retirement Savings Plans
Loan Forgiveness Programs for eligible employees
Paid Holidays and Vacation
Paid Time-off
Vol Life Insurance and AD&D
Term Life and AD&D insurance
Long Term Disability
Employee Assistance Program support (EAP)
Commuter Benefits Program
Aflac: Short-Term Disability, CA, Accident and Hospital
Employee Discount Program

About the Company

NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment.
NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations.
NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws.

Equal Opportunity

Discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited.
Applicants of all backgrounds and experiences are encouraged to apply.
Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to HumanResources@naicany.org with the Subject “Reasonable Accommodation Request.”