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About the Role

Foster a welcoming environment by providing exceptional customer service to members and guests, ensuring a smooth flow of special events to create an outstanding community experience.

Responsibilities

• Greet members and guests
• Facilitate instruction and orientations during special events
• Develop proficiency in top rope belaying
• Process registrations, review forms and waivers, and issue climbing gear
• Assist with post-event cleaning
• Perform other duties as required

Requirements

• Flexible schedule with availability for nights and weekends
• Friendly, approachable, patient, and energetic personality
• Experience working with children
• Comfortable working around large groups of people
• Comfortable working at heights of 40+ feet
• Ability to lift up to 50 lbs
• Ability to multi-task and prioritize tasks
• Self-motivated, self-directed, and independent worker
• Strong team player

Skills

• Customer service
• Communication
• Top rope belaying
• Instructional skills