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About the Role
We are seeking a Technical Product Manager to join our fast-scaling team. In this role, you will embed with engineering to act as the voice of the customer where you will own the validation strategy for developers, define acceptance criteria, real-world workflows, and release strategy with platform engineering. This role is ideal for a Platform PM, Infrastructure PM, Technical Product Owner, or SRE/Platform Engineer who has already moved into product ownership. This is an opportunity to join a mission-led AI business that is redefining infrastructure, intelligence, and impact for enterprise customers.
Responsibilities
- Make Era4’s AI cloud platform easier to operate and consume by turning developer workflows, failure modes, incidents, and the developer experience into roadmap priorities.
- Execute integration testing in staging environments, work closely with platform engineers to build repeatable test frameworks, and shadow engineers to translate real-world usage patterns into automated test cases.
- Establish strict quality gates, performance SLOs, and scheduling benchmarks for production deployment.
- Review, refine, and author technical guides, API documentation, and CLI guides, using them as the blueprint to test the platform.
- Partner with software and platform engineers to design robust validation suites, anticipating complex edge cases and structural failure modes.
Requirements
- Proven experience with infrastructure across bare metal, virtualization, and Kubernetes (e.g., PXE/IPMI/Redfish, KVM, OpenStack, Kubernetes, Terraform, or Ansible).
- Track record designing comprehensive test strategies, validation frameworks, and acceptance criteria for technical cloud-native, API, or IaaS products.
- Analyze infrastructure services, CLIs, and APIs from a developer’s perspective to identify friction points, usability gaps, and reliability risks.
- Working knowledge of modern CI/CD pipelines, automated testing, and automation tooling (e.g., GitLab CI, GitHub Actions, Terraform, Ansible).
- Prior experience in a highly technical role embedded directly within a core infrastructure or platform engineering team.
- Exposure to high-performance computing (HPC) setups, large-scale cluster scheduling (e.g., Slurm), or infrastructure optimized for heavy AI/ML training workloads.
- Experience using cloud observability, telemetry, and monitoring tools (e.g., Prometheus, Grafana, Datadog).
- Knowledge writing or structuring technical documentation, API reference guides, and developer tutorials.
Skills
- Infrastructure product thinking
- Validation strategy
- API/CLI workflows
- Engineering credibility
- PXE/IPMI/Redfish
- KVM
- OpenStack
- Kubernetes
- Terraform
- Ansible
- CI/CD pipelines
- Automated testing
- Automation tooling
- GitLab CI
- GitHub Actions
- High-performance computing (HPC)
- Large-scale cluster scheduling
- AI/ML training workloads
- Cloud observability
- Telemetry
- Monitoring tools
- Prometheus
- Grafana
- Datadog
- Technical documentation
- API reference guides
- Developer tutorials
About the Company
- Era4 is a mission-driven start-up building critical national infrastructure.
- Operational excellence directly enables growth.
- This role offers high visibility with leadership, real autonomy, and the chance to shape how a next-generation company operates at scale.
Equal Opportunity
- Era4 is an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.