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About the Role

We are seeking a dedicated and reliable Service Technician to join our team in New York, NY. As a Service Technician, you will play a crucial role in providing preventative and emergency maintenance and repairs on our water dispensing cabinets.

Responsibilities

• Establish and foster positive relationships with customers and store management through effective communication and service delivery.
• Demonstrate exceptional customer service skills to ensure a satisfying client experience.
• Conduct proactive maintenance tasks such as filter replacements, UV lamp installations, battery changes, and equipment upgrades.
• Troubleshoot by reading and reporting pressure gauges, flow meters, and detecting leaks.
• Use multi-meters and conduct water sampling tests.
• Address repair needs, including fixing leaks, tightening fittings, and replacing valves, fittings, tubing, electrical wires, and components.
• Be available for occasional emergency service calls during regular or off-business hours, with a commitment to on-site service within 24-48 hours or sooner for urgent situations.
• Ensure timely completion and submission of all required paperwork for payment processing.

Requirements

• Knowledge of plumbing, electrical, and mechanical equipment.
• Professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
• Possess a Smartphone and proficiency in using email for communication and reporting.
• Maintain physical capabilities, including the ability to bend, squat, and climb stairs or ladders.
• Communicate effectively in English.
• Provide own transportation and tools for on-site visits.
• Must be 18 years of age or older.
• Interviews will be conducted via Microsoft Teams video conferencing.
• Job offers are contingent on background check results.

Skills

• Troubleshooting
• Customer Service
• Time Management
• Communication

Location

• New York, NY

Work Type

• On Call
• 1099 Independent Contractor

Experience Level

• Based on experience

Salary/Compensations

• $45 - $55 per hour minimum

Benefits

• No benefits

About the Company

• If you are a proactive individual with excellent communication skills, a keen eye for detail, and the ability to work autonomously, we encourage you to apply for this exciting opportunity to make a positive impact in our customers' experiences and our planet!