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About the Role

You'll be the operational backbone of a Business Operations function, owning processes and admin to ensure smooth operations. This role offers breadth, variety, and the chance to shape process, working closely with the Business Operations Manager.

Responsibilities

• Act as a day-to-day point of contact for business operations admin and processes, making them easy for the wider business to navigate and continuously improving them.
• Draft, maintain, and version-control policies and process documentation, collaborating with stakeholders to ensure accuracy.
• Support the Business Operations Manager on delegated projects and initiatives, taking end-to-end ownership of defined work.
• Help build the operational foundations of the function, including trackers, templates, and workflows.
• Identify manual, repetitive processes and build light automations using tools like Power Automate, Power Apps, or Zapier.
• Maintain accurate and up-to-date records and trackers across business operations.
• Support internal governance, compliance, and audit-readiness through organized record-keeping and process documentation.

Requirements

• Proven experience in a business operations, coordinator, or admin role.
• Experience owning a process or system.
• Resourceful and able to work things out independently before seeking assistance.
• Effective communication skills adaptable to different audiences.
• Understanding of the importance of administrative work as a business foundation.
• Ability to catch and correct errors proactively.
• Basic comfort with workflow tools such as Power Automate, Power Apps, or Zapier.
• Ability to think in steps and logic when encountering repetitive processes.

Skills

• Power Automate
• Power Apps
• Zapier
• Process documentation
• Policy drafting
• Record keeping
• Workflow automation

Work Type

• Contract
• Permanent

About the Company

• Joining a mission-driven start-up building critical national infrastructure.
• Operational excellence directly enables growth.
• This role offers high visibility with leadership, real autonomy, and the chance to shape how a next-generation company operates at scale.

Equal Opportunity

• Era4 is an equal opportunity employer.
• We celebrate diversity and are committed to creating an inclusive environment for all employees.