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About the Role
OKA Kingston is seeking a part-time Interior Sales Advisor (32 hours) to join their Retail Team. The role involves providing an enhanced retail experience through outstanding customer service, product knowledge, and enthusiasm for interiors.
Responsibilities
- Provide exceptional customer service to OKA customers.
- Offer advice and guidance on products to customers in person and via phone.
- Generate and maximize revenue to meet sales targets.
- Execute EPOS transactions, process payments, and handle associated paperwork efficiently and accurately.
- Identify sales opportunities.
- Promote OKA In-Store Design Advisors and the Interior Design Service (IDS).
- Act as a proactive member of the sales floor team, greeting customers, offering assistance, managing returns, communicating care instructions, and upholding presentation standards.
Requirements
- Previous luxury retail experience, ideally within the furniture or homeware sectors.
- Passion for providing best-in-class customer service and building lasting customer relationships.
- Proven soft selling skills, including link-selling of complimentary products.
- Good organizational skills and the ability to prioritize.
- Flexible approach to working weekends, public holidays, and occasional travel.
- Target-driven.
- Keen interest and enthusiasm for beautiful interiors.
- A creative, problem-solving spirit.
- Passion for the OKA brand.
Skills
- Customer service
- Sales
- EPOS transactions
- Communication
- Organizational skills
- Problem-solving
Location
- Fenwick Kingston
Work Type
- Part-time
- 32 hours
Experience Level
- Previous luxury retail experience
Benefits
- 33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases
- Day off for your birthday
- Health Cash Plan
- Generous staff discount
- Enhanced Maternity Pay
- Employee Assistance Programme
- Eligibility for a discretionary company Bonus Scheme
- Discounts on 60+ UK retailers via My OKA benefits platform
- Company pension scheme
- Life assurance cover
- Free eye tests
- Cycle to work scheme
- Interest free travel loans
- Social events
- Online wellbeing centre
About the Company
- OKA creates a fun and nurturing environment where everyone feels valued and is able to thrive.
- OKA is a fast-paced and dynamic business.