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About the Role

We are transforming how customers interact with insurance through digital-first experiences and need a Senior Full Stack Engineer to help build the future of eClaims and Customer Portals. This role offers the opportunity to drive technical excellence and directly impact thousands of customers across our trusted brands. As part of the Digital Customer Experience team, you will architect and deliver high-impact solutions that make claiming seamless, intuitive, and human-centred, from reimagining the claims journey to building next-generation customer portals.

Responsibilities

Driving architectural decisions for customer-facing applications, balancing technical excellence with business outcomes
Leading by example in code quality, testing practices, and system design across our modern tech stack
Collaborating directly with product and design teams to translate customer needs into elegant technical solutions
Championing best practices and mentor team members, elevating engineering standards across the organisation
Modernising legacy systems whilst building new cloud-native applications using serverless-first principles
Influencing technical strategy for our digital transformation, bringing fresh perspectives and innovative approaches
Owning end-to-end delivery from conception through to production, including monitoring, performance optimisation, and maintenance

Requirements

Expertise in modern web technologies - React, TypeScript, Node.js, with experience in responsive, accessible UI development
Strong backend engineering skills - .NET Core/5+, RESTful APIs, microservices architecture, and event-driven design
Cloud-native mindset - AWS services (Lambda, API Gateway, DynamoDB, S3), serverless architectures, and infrastructure as code
Database proficiency - SQL Server, PostgreSQL, with understanding of both relational and NoSQL data patterns
DevOps fluency - CI/CD pipelines, automated testing, monitoring, and observability practices
Communication excellence - ability to articulate technical concepts to diverse stakeholders and build consensus around solutions
Customer-first thinking - passion for building experiences that genuinely improve people's lives during challenging times
Excellent communication skills, problem solving skills, and analytical and critical thinking

Skills

React
TypeScript
Node.js
.NET Core/5+
RESTful APIs
Microservices architecture
Event-driven design
AWS services
Serverless architectures
Infrastructure as code
SQL Server
PostgreSQL
CI/CD pipelines
Automated testing
Monitoring
Observability practices

Location

Norwest Business Park, Norwest

Work Type

Flexible working

Experience Level

Senior

Benefits

Flexi days
Flexible working
Annual $1200 travel/parking allowance
State of the art building facilities
Dedicated & subsidised on-site company café (weekly free lunch)
On-site gym
Health & well-being initiatives and programs
Opportunity to take part in in-house leadership & emotional intelligence workshops
Quarterly award functions
Grand annual conference
Retail discounts (movie tickets, Zoo passes, live shows)
Morsl market (fully automated self-serve food and drink marketplace)

About the Company

Greenstone distributes insurance products under trusted brands in Australia, New Zealand and Canada.
Some of our brands include Buddy, Australian Seniors, New Zealand Seniors, OneChoice, Real Insurance, SPCA Pet Insurance, North Cover, FiftyUp, Guardian and Choosi.
We are the leading distributor of direct Insurance products in the Australian insurance market.
Since launching into the Financial Services sector in 2007, Greenstone has experienced a commanding volume of growth being recognised for our credible brands, customer focused values and people-driven work culture.
We are passionate about our core values, which contribute towards the positive culture that supports our employees, our customers and our community.