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About the Role

Champion strategic partnerships with a selective portfolio of prestigious university partners across the UK and Ireland to realize their international recruitment ambitions and amplify collaboration benefits. This role is for an experienced professional specializing in partnerships, account management, or client success, who thrives in creating trusted stakeholder relationships, devising innovative growth strategies, and delivering measurable results.

Responsibilities

Take full ownership of a portfolio of university partners, managing and growing these critical relationships with a focus on long-term collaboration.
Build and nurture trusted partnerships with senior leaders including Directors of International, Recruitment Directors, and key Marketing executives to align strategies and objectives.
Develop comprehensive growth and engagement plans to boost student recruitment numbers, increase market share, and deepen partner engagement across multiple channels.
Identify and capitalize on opportunities to expand services encompassing Student Placement programs, targeted Events, Digital Marketing campaigns, and Data & Insight offerings, tailoring approaches to partner needs.
Design and implement bespoke initiatives and targeted campaigns that drive accelerated recruitment outcomes and enhance partner satisfaction.
Collaborate across multifunctional teams — including Marketing, Partnerships, Product Development, and Counselling leadership — ensuring integrated delivery of cutting-edge solutions that serve university demands.
Lead contract renewal conversations by effectively demonstrating the strategic value, performance impact, and future growth opportunities of the partnership.

Requirements

Extensive experience in client success management, strategic account management, or partnership leadership, particularly within education, recruitment, or related sectors.
In-depth understanding of international student recruitment dynamics, with well-established knowledge of the UK and Ireland higher education landscapes.
Proven history of successfully managing complex and high-profile client relationships, adept at influencing and collaborating with senior stakeholders to achieve shared objectives.
Demonstrable success in delivering commercial growth, enhancing partner retention rates, and driving profitable commercial outcomes.
Strong commercial acumen combined with the analytical ability to interpret market insights and translate them into actionable strategies that foster growth.
Excellent communication skills, both written and verbal, with a talent for persuasive presentations, effective project management, and stakeholder engagement.
A collaborative mindset and an ability to adapt communication styles to diverse cultural contexts, reinforcing inclusive partnership relationships.
Candidates who combine strategic vision with practical execution skills, and who are passionate about advancing international education, will thrive in this role.

Skills

Client success management
Strategic account management
Partnership leadership
International student recruitment
UK and Ireland higher education landscapes
Stakeholder management
Commercial growth
Partner retention
Commercial acumen
Analytical ability
Market insights
Communication skills
Persuasive presentations
Project management
Stakeholder engagement
Collaborative mindset
Adaptable communication styles
Strategic vision
Practical execution skills

Location

London

Work Type

Hybrid

Experience Level

Senior

About the Company

IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research.
An Australian-listed company, we operate in more than 50 countries around the world.
Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds.
Proudly customer-first, our expert people are powered by global technology.
Together, we offer unmatched services, helping local dreams become realities, all over the world.
Learn more at www.careers.idp.com