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About the Role

Johnson Controls is seeking a dedicated CCTV Preventative Maintenance Engineer to perform routine maintenance, inspections, and proactive fault finding on CCTV systems, ensuring optimal performance, reliability, and compliance.

Responsibilities

• Execute scheduled preventative maintenance on various CCTV systems, including IP, analogue, and hybrid setups, cameras, NVRs/DVRs, VMS platforms, and associated infrastructure.
• Conduct thorough inspections of CCTV equipment, cabling, and connections to identify potential issues, wear and tear, or defects.
• Clean camera lenses, housings, and other components to ensure clear image quality.
• Verify proper camera alignment, focus, and field of view.
• Update firmware to existing CCTV & network devices.
• Test and verify the functionality of all CCTV system components, including recording, playback, remote access, and alarm integrations.
• Perform firmware updates and software patches as required to ensure system security and optimal performance.
• Diagnose and rectify minor faults or escalate complex issues to senior engineers or relevant departments.
• Maintain accurate and detailed records of all maintenance activities, inspections, and repairs in a timely manner.
• Provide technical support and guidance to clients on system operation and basic troubleshooting.
• Adhere to all health and safety regulations and company procedures.
• Manage and maintain vehicle stock and tools effectively.
• Stay up-to-date with the latest CCTV technologies, industry trends, and best practices.
• Participate in an on-call rota for out-of-hours support if required.
• Build and maintain strong relationships with clients, demonstrating a professional and helpful approach.

Requirements

• Proven experience (e.g. 2+ years) in preventative maintenance and servicing of CCTV systems.
• Familiarity with network protocols (TCP/IP) and basic networking concepts as they relate to IP CCTV systems.
• Ability to read and interpret technical manuals, schematics, and wiring diagrams.
• Excellent fault-finding and diagnostic skills.
• Proficient in the use of hand and power tools relevant to CCTV installation and maintenance.
• Strong communication and interpersonal skills, with the ability to explain technical information clearly to non-technical individuals.
• Highly organised with excellent attention to detail.
• Ability to work independently and as part of a team.
• Full UK driving license.
• Comfortable working at heights and in various environments.

Skills

• CCTV systems maintenance
• IP CCTV systems
• Analogue CCTV systems
• Hybrid CCTV systems
• NVRs/DVRs
• VMS platforms
• Firmware updates
• Network protocols (TCP/IP)
• Networking concepts
• Technical manual interpretation
• Schematic interpretation
• Wiring diagram interpretation
• Fault-finding
• Diagnostic skills
• Hand and power tool usage
• Communication skills
• Interpersonal skills
• Client support
• Organisational skills
• Attention to detail
• Independent work
• Teamwork
• Working at heights
• Working in various environments
• Relevant industry certifications (e.g., CSCS, IPAF, PASMA, specific manufacturer training)
• Technical knowledge of various CCTV camera types (e.g., IP, HDCVI, TVI, AHD)
• Hikvision
• Dahua
• Avigilon
• Milestone
• Access control systems
• Intruder alarm systems
• Basic electrical knowledge

Location

• UK

Work Type

• Full-time
• On-call rota

Experience Level

• 2+ years

Salary/Compensations

• Competitive basic salary with excellent additional earnings potential

Benefits

• Company vehicle
• Mobile phone
• Company laptop
• Optional Overtime
• Generous callout payments
• Travel Time
• Engineering Commission scheme/Sales referral incentive scheme
• Pension – we match up to 7%
• 25 days holiday plus bank holidays
• Uniform
• All PPE
• Tools
• Ongoing training
• Industry leading Health & Safety
• Employee assistance program
• Career progression opportunities
• Staff referral scheme up to £2,000

About the Company

• Johnson Controls is a growing team.