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About the Role

This role is pivotal within the Facilities team, working closely with the Technical Services Lead to manage building services, statutory compliance, contractor performance, energy management, and capital investment projects across the portfolio. The position involves providing technical expertise, supporting the team, and leading initiatives to enhance building performance, sustainability, and resilience. It also includes leading and developing Area Facilities Managers to ensure consistent standards and best practices.

Responsibilities

Partner with the Technical Services Lead to deliver exceptional facilities management across the portfolio.
Manage and support Area Facilities Managers, helping to develop capability and drive high performance.
Act as a key escalation point for complex building and operational issues, ensuring timely resolution.
Oversee planned and reactive maintenance activities and contractor performance across multiple sites.
Lead energy management initiatives to improve efficiency and support sustainability goals.
Manage facilities-related capital expenditure projects, from planning through to delivery.
Conduct audits, inspections, and compliance reviews to ensure buildings meet legal and company standards.
Build strong relationships with contractors, suppliers, and internal stakeholders to continuously improve service delivery.
Support operational teams with technical expertise, guidance, and effective communication during projects and critical incidents.
Identify opportunities to improve processes, reduce risk, and enhance the overall member experience.

Requirements

A confident and technically-minded facilities professional with strong multi-site experience.
Ability to thrive in a fast-paced environment and balance operational excellence with effective stakeholder management.
Facilities management background is essential, with a strong focus on hard services.
Significant multi-site facilities management experience, ideally as an Area Facilities Manager or similar.
Experience managing freehold assets or whole-building operations.
Strong understanding of M&E systems, contractor management, compliance, health & safety, and building operations.
Experience managing outsourced service providers and delivering facilities projects, audits, or improvements.
Previous people management, supervisory, or team leadership experience.
Excellent communication and relationship-building skills, with a strong customer focus.
Highly organised with strong attention to detail.
Comfortable managing multiple priorities across a varied portfolio.
Proactive, solutions-focused and calm under pressure.
Positive team player with a continuous improvement mindset.

Skills

Hard services facilities management
Multi-site facilities management
M&E systems
Contractor management
Compliance
Health & safety
Building operations
Outsourced service provider management
Facilities project management
Audits
Inspections
Improvement initiatives
People management
Supervisory skills
Team leadership
Coaching
Development
Influencing
Communication
Relationship-building
Customer focus
Organisation
Attention to detail
Prioritisation
Problem-solving
Calm under pressure
Teamwork
Continuous improvement

Location

Work Type

Full-time

Experience Level

Senior
Area Facilities Manager or similar

Education Level

Professional qualifications such as IWFM, IOSH, NEBOSH, RICS or equivalent (Nice to Have)

Benefits

Flexible working hours
28 days’ annual leave
Birthday off
Option to buy additional annual leave
5% matched pension scheme
Life assurance
Discounted gym membership
Access to gyms and selected wellness classes with Restore at Fora
Health cash plan
Mental Well-being support (confidential in-person or online therapy sessions)
Cycle to Work Scheme
Season Ticket Loan
25% off at Fora cafés
Two Volunteering Days yearly

About the Company

Fora re-imagines the workplace by creating inspiring, design-led spaces that blend hospitality, community, and wellbeing.
The company has over 20 years of experience, with 60+ locations across the UK, supporting 30,000+ members and partnering with brands like Ocado, The British Fashion Council, and Pangaia.
Backed by The Office Group, Blackstone, and Brockton Capital, Fora is growing fast and pioneering conscious design, sustainable construction, and empowering workspaces.
Fora is not a traditional workspace provider; the business prioritizes creating exceptional spaces, continuous improvement, sustainability (with a focus on energy and carbon reduction), and fostering a collaborative, supportive culture.