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About the Role

We are seeking a visionary and accomplished Senior Business Consultant to shape the future of our Consultancy solutions. This high-profile role involves acting as a trusted leader and mentor, guiding clients and the internal team towards success. Your industry expertise and collaborative leadership will drive impactful business outcomes, while your commitment to a people-first approach will foster empowerment, growth, and continuous improvement.

Responsibilities

Lead cross-functional engagements, serving as the primary point of contact for senior client stakeholders.
Build and nurture strong, trusted relationships with clients, understanding their business challenges and objectives.
Proactively identify and pursue opportunities to expand existing client relationships and generate new business.
Lead, mentor, and coach junior consultants, fostering a collaborative and high-performing environment.
Inspire and empower team members to take ownership, develop their skills, and reach their full potential.
Promote knowledge sharing and best practices across the team and wider organization.
Leverage expertise in e-Commerce and specialist sector knowledge (e.g., retail, FMCG/CPG, B2B, automotive) to provide strategic guidance and solutions.
Ask questions and actively listen to get to the core of client problems.
Bring clarity to ambiguous situations and utilize advanced problem-solving capability to quickly analyse complex business problems and independently overcome obstacles.
Assess the client ask from a broader perspective.
Conduct thorough business analysis, identifying pain points, opportunities, and areas for improvement.
Develop and present compelling proposals, roadmaps, and presentations that clearly articulate value propositions and solutions.
Support the delivery function with business insights to help keep the business & team focused on outcomes.
Proactively identify and implement process improvements to enhance team efficiency, output quality, and client satisfaction.
Stay abreast of industry trends, emerging technologies, and best practices, incorporating relevant learnings into your work.
Contribute to the development and refinement of internal methodologies, frameworks, and tools.

Requirements

Extensive experience in management or consultancy roles within the e-Commerce domain.
In-depth specialist sector knowledge in at least 1-2 areas, ideally including retail, FMCG/CPG, B2B, or automotive.
Strong understanding of digital ecosystems and technologies, including e-commerce platforms, CMS, PIM, and agile software delivery methodologies.
Proven leadership skills with the ability to effectively lead and motivate cross-functional teams.
Exceptional relationship-building and networking skills, with a knack for building rapport with senior stakeholders.
Advanced problem-solving skills, with the ability to analyse complex business problems, think laterally, and develop creative solutions.
Excellent communication and presentation skills, with the ability to articulate complex ideas clearly and concisely to both technical and non-technical audiences.
Passion for client success and a commitment to exceeding expectations.
Willingness to travel to client sites within the UK and potentially within the EU.

Skills

Commerce ecosystems and technologies
E-commerce platforms (e.g., Salesforce Commerce Cloud, CMS, PIM)
Software delivery methodology (e.g., agile)
Consultancy
Business leadership
Client engagement
Relationship management
Team leadership
Mentoring
Coaching
Strategic consulting
Solution delivery
Business analysis
Problem-solving
Communication
Presentation

Location

London

Work Type

Hybrid
Fixed Term Contract

Experience Level

Senior

Benefits

Discretionary bonus scheme
Training opportunities
Competitive pension
Medical insurance
Life assurance
Social events
Opportunities to buy and sell holidays
Family friendly policies
Discounts with hundreds of retailers

About the Company

WPP Enterprise Solutions designs, builds, and operates growth systems for businesses, leading clients in business transformation and marketing modernization.
Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets.
We work alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI.
VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience.
WPP is the trusted growth partner for the world’s leading brands.
With exceptional talent, trusted data and intelligence and world-class partnerships – all united by our agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity and deliver transformational growth.
Our culture thrives on our core values: Heart, Brains and Courage.
We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
We champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

Equal Opportunity

WPP (VML/WPP Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics.
We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.