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About the Role
The Salesforce Administrator will be responsible for supporting users across the business, maintaining data integrity, managing approvals, running reports, and handling day-to-day administration of the Salesforce system. Previous Salesforce administration experience is essential.
Responsibilities
- Administer and support the Salesforce platform across the business.
- Manage company approval workflows and processes.
- Respond to and resolve Salesforce user queries and support requests.
- Run regular and ad hoc reports for stakeholders.
- Upload, maintain and validate data within Salesforce.
- Ensure the accuracy and integrity of CRM data.
- Support user access, permissions and system housekeeping activities.
- Work closely with internal stakeholders to ensure business requirements are met.
- Identify and escalate system issues where appropriate.
- Assist with documenting processes and handing over key activities.
Requirements
- Previous Salesforce Administration experience is mandatory.
- Experience working within Salesforce CRM on a daily basis.
- Strong understanding of Salesforce data management and reporting.
- Experience uploading and maintaining large volumes of data.
- Ability to troubleshoot and respond to user queries effectively.
- Excellent attention to detail and data accuracy.
- Strong organisational and communication skills.
- Competent in Microsoft Excel and Microsoft Office applications.
- Salesforce Administrator Certification is desirable.
- Experience supporting users within a professional services or real estate environment is desirable.
- Experience working with approval workflows and reporting dashboards is desirable.
Skills
- Salesforce Administration
- Salesforce CRM
- Salesforce data management
- Salesforce reporting
- Data uploading
- Data maintenance
- Troubleshooting
- User query response
- Attention to detail
- Data accuracy
- Organisational skills
- Communication skills
- Microsoft Excel
- Microsoft Office applications
- Approval workflows
- Reporting dashboards
Benefits
- Structured career progression
- Learning opportunities
- Professional qualifications
- Internal mobility
- Competitive benefits
- Flexible working approaches
- Culture that supports individual success
- Paid volunteering days
- Opportunities to contribute to charitable causes
About the Company
- Colliers (NASDAQ, TSX: CIGI) is a global diversified professional services and investment management company operating through three industry-leading businesses: Commercial Real Estate, Engineering, and Investment Management.
- With greater than a 30-year track record of consistent growth and strong recurring cash flows, we scale complementary, high-value businesses that provide essential services across the full asset lifecycle.
- Our unique partnership philosophy empowers exceptional leaders, preserves our entrepreneurial culture, and ensures meaningful inside ownership — driving strong alignment and sustained value creation for our shareholders.
- With $5.7 billion in annual revenues, 24,000 professionals, and $109 billion in assets under management, Colliers is committed to accelerating the success of our clients, investors, and people worldwide.
Equal Opportunity
- The business actively promotes an inclusive culture where different perspectives are valued and encouraged.