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About the Role
General Services Officers support daily facility operations by maintaining a clean, safe, and welcoming environment for residents. They contribute to hospitality, cleaning, laundry, and food-service functions, ensuring high standards of hygiene, comfort, and service to enhance residents' quality of life.
Responsibilities
- Deliver outstanding customer service in the dining room, serve meals with care, and know resident preferences.
- Ensure resident rooms and community areas are clean, safe, and welcoming, paying attention to detail.
- Manage residents' personal laundry with respect and care.
- Work as a key part of a supportive team to ensure a seamless and positive experience for all residents.
- Follow strict safety, sanitary, and infection control protocols in all tasks.
Requirements
- A passion for helping people and making a difference in your community.
- A flexible, can-do attitude and willingness to learn across different areas of hospitality.
- Good communication skills and a friendly, professional manner.
- Reliability and a strong work ethic.
- Willingness to complete a pre-employment medical, police check, and NDIS Worker Screening Check.
Skills
- Hospitality
- Cleaning
- Customer service
- Communication
Location
- Narraweena Grove Care Community, Northern Beaches
Work Type
- Permanent part-time
Experience Level
- Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential
Salary/Compensations
- Attractive hourly rate
Benefits
- Penalty rates for weekends and public holidays
- 12% superannuation
- Career development through Opal HealthCare Academy
- Paid parental leave
- $5,000 referral bonuses
About the Company
- At Opal HealthCare, we know that companies don’t succeed, people do.
- Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do.
- Opal HealthCare is one of Australia’s leading aged care providers with over 148 Care Communities and over 23,000 team members nationwide.