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About the Role

Lead a team of data scientists focused on acquiring, onboarding, supporting, and retaining merchant partners. Work on a broad set of merchant problems, from identifying partners to improving order management and supporting partner business growth through self-serve tools and communications.

Responsibilities

• Own the analytical direction and measurable impact of a defined area within Merchants.
• Lead and develop a team of approximately four to seven data scientists.
• Help shape team growth and build a high-performing team.
• Bring structure to a fast-moving and ambiguous environment.
• Identify high-value problems.
• Guide the team’s analytical approach.
• Ensure the work drives clear product, operational or commercial decisions.
• Partner closely with senior stakeholders across Product, Engineering, Strategy, Operations and Commercial to shape priorities, make trade-offs and focus on the highest-impact areas.
• Maintain high analytical standards.
• Delegate effectively.
• Support team development through coaching and feedback.

Requirements

• Experience line managing data scientists and developing high-performing teams.
• Strong background as a senior data science individual contributor.
• Ability to guide technical work and translate data science into product, operational or commercial decisions.
• Strong stakeholder management skills and confidence working with senior leaders.
• Ability to bring structure to ambiguity, prioritise effectively and shape a clear roadmap.
• Experience working with merchants, marketplaces, restaurants, grocery, retail or B2B products is valuable but not essential.
• Ability to solve complex, non-standard problems within a multi-sided marketplace.

Skills

• Experimentation
• Causal inference
• Applied machine learning
• Machine learning
• AI

Location

• London

Work Type

• Full-time

Experience Level

• Senior

About the Company

• Our mission is to transform the way people shop and eat, where impact, innovation and growth drive everything we do.
• Our Data Science organisation sits at the heart of Deliveroo, powering decision-making across product, commercial and operational teams through experimentation, causal inference and applied machine learning.
• Merchants are fundamental to Deliveroo’s success. The strength of our merchant network directly affects customer choice, order volume and the performance of the wider marketplace.

Equal Opportunity

• At Deliveroo, we believe great workplaces reflect the world around us. We welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion or belief.
• We’re committed to ensuring everyone has an equitable opportunity to succeed.