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About the Role

The Program Director is responsible for the overall leadership, management, and strategic direction of the site’s afterschool program. This role requires a strong commitment to continuous learning and professional growth, with a growth mindset that embraces feedback, innovation, and collaborative problem-solving to enhance program quality and outcomes.

Responsibilities

• Oversee all day-to-day operations involved in running the center, ensuring high-quality, mission-aligned service delivery.
• Hire, train, supervise, and inspire a team of passionate, committed educational staff.
• Manage all classroom operations, including maintaining required group sizes and ratios, child attendance procedures, daily routines, and ensuring consistent implementation of program and classroom safety procedures.
• Oversee educational environment and programming by providing curriculum documents and resources, observing classroom practices, reviewing and giving feedback, and assessing classroom quality and alignment with developmental standards.
• Register and enroll new families, manage schedules, and collect and maintain all required enrollment documentation.
• Manage budget development and track program expenditures to ensure responsible and transparent use of resources.
• Analyze enrollment and attendance trends to inform program planning, staffing, and outreach.
• Support staff with implementation of child guidance and behavior management strategies aligned with CPC policies.
• Ensure timely and accurate completion of all incident and injury reports in accordance with CPC protocols and regulatory requirements.
• Collaborate with families to communicate incidents with care and transparency.
• Guide staff in proper documentation procedures and follow-up actions for behavioral, safety, and medical incidents.
• Maintain secure records of all incident reports and contribute to root cause analysis and corrective action planning.
• Attend all meetings, trainings, and professional development sessions as required by CPC and external agencies.
• Report to and fulfill other program activities as assigned by the Director of Childhood Development Services and Deputy Director of School Age Child Care (SACC) Initiatives.
• Serve as an active member of the CPC management team, collaborating with co-leaders, support staff, and agency departments to drive shared goals.
• Motivate staff by maintaining a positive attitude, modeling professionalism, and leading by example.
• Develop and implement systems for family involvement and engagement, ensuring families are active partners in their children’s development.
• Maintain open and effective communication and partnerships with the school principal, school staff, afterschool staff, and parents.
• Establish and maintain partnerships with community-based organizations to enrich programming with additional resources, services, and collaborative projects.
• Assist in creating a positive, respectful, and enjoyable work environment that values trust, loyalty, and confidentiality.
• Demonstrate cultural humility and awareness of the diverse identities, needs, and dynamics of staff and families.
• Ensure a culturally and linguistically responsive environment that affirms the experiences of children, families, and staff.
• Maintain full knowledge of NYC Department of Health and Mental Hygiene (DOHMH) School-Age Child Care (SACC) regulations, FDNY safety requirements, and applicable CPC policies.
• Ensure adherence to all DYCD contract requirements and deliverables.
• Maintain readiness for audits, site visits, and performance reviews by licensing and oversight entities.

Requirements

• Minimum 2 years of teaching experience in an early education or school-age setting.
• Minimum 1 year of supervisory experience; experience managing teams in educational or nonprofit settings strongly preferred.
• Review of resume completeness including education, experience, and skills
• NYS OCFS Comprehensive Background Check Clearance
• Fingerprint Clearance from the Department of Health and Department of Education
• Mandated Reporter (online training)
• Foundations in Health and Safety (online training)
• First Aid and CPR Training (in person)
• FDNY S95 Certificate of Fitness for Supervision of Fire Alarms System
• FDNY F-07 Certificate of Fitness for Fire and Emergency Drill Conductor

Skills

• Excellent verbal and written communication skills.
• Demonstrated leadership, team-building, and conflict resolution abilities.
• Ability to multitask while remaining organized and meeting deadlines.
• Professional, courteous demeanor with strong customer service orientation.
• Commitment to diversity, equity, inclusion, and belonging.
• Proficient in Microsoft Office, Teams, Excel, Zoom, and other digital tools.
• Familiarity with platforms such as WeChat, or ClassDojo is a plus.
• Bilingual language proficiency preferred: Chinese Mandarin

Location

• Chrystie St. SACC - New York, NY 10002

Work Type

• Full Time
• Day and occasional weekends and evenings

Experience Level

• 2 years of teaching experience in an early education or school-age setting
• 1 year of supervisory experience

Education Level

• 4 Year Degree
• Bachelor’s Degree in Education or a related field required

Salary/Compensations

• $66,300.00 - $66,300.00

Benefits

• Generous paid time off (holiday, sick and vacation time)
• Medical
• Dental
• Vision
• Basic Life Insurance Coverage
• Commuter Benefits
• 403(b) Retirement Plan

About the Company

• Founded in 1965, the Chinese-American Planning Council (CPC) is a social services organization advancing the social and economic well-being of immigrant and low-income New Yorkers through holistic services and community-led impact.
• CPC is the nation’s largest Asian American social services organization and serves as a trusted community anchor to over 80,000 community members who are served by CPC annually through 50+ high-quality programs and services across 35 sites in New York City.
• Department of Youth & Community Development/Comprehensive After School System (DYCD/COMPASS) contracts with the Chinese-American Planning Council to provide youth after school services to school-age children ages 5-12 years old.
• COMPASS seeks to promote positive youth development, foster social and emotional skills, and encourage youth leadership through engaging activities that incorporate hands-on learning in safe, welcoming environments.
• The program includes academic support, physical exercise, and enrichment age-appropriate activities such as literacy or STEM to enhance the academic, social, and physical development of children during the after-school hours and on certain school holidays.

Equal Opportunity

• CPC is an Equal Opportunity Employer.
• CPC values a diverse, equitable, and inclusive workplace and strongly encourages women, BIPOC, immigrants, LGBTQ+, individuals with disabilities, and veterans to apply.