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About the Role

The HR Assistant provides essential support to the organization’s HR operations and initiatives by assisting with various HR-related administrative tasks and functions, including recruitment, onboarding, employee records management, and general HR administration. This role works closely with HR team members and serves as a point of contact for staff inquiries to help ensure compliance and adherence to organization policies and procedures.

Responsibilities

Provide onboarding support to ensure all new hire paperwork is completed through Paycom and all new hire onboarding documents, reference and background checks, are gathered prior to each new hire’s start date.
Support the development of a robust onboarding process to enhance employee experience.
Attend job fairs and recruitment events to promote CPC employment opportunities and support talent acquisition initiatives.
Help maintain accurate and up-to-date employee records in the HRMS, ensuring compliance with data privacy regulations.
Assist with the administration of mandatory training and performance management processes.
Support the periodic internal HR auditing process to help ensure the accuracy, integrity and completeness of data in Paycom/HRMS and in digitized files.
Help ensure benefit eligibility and accrual profiles are assigned correctly for all staff in Paycom through periodic checking.
Answer general benefit questions from staff members, help troubleshoot, and escalate issues and requests to HR Manager and/or Director of HR.
Enforce CPC’s internal policies consistently across the board.
Assist with ensuring compliance with relevant employment laws and regulations.
Support HR audits and investigations as needed, ensuring adherence to company policies and legal requirements.
Serve as a point of contact for staff members regarding HR-related questions, concerns, and requests.
Help maintain a positive work environment by promoting open communication and supporting employee engagement initiatives.
Prepare and/or contribute contents for the monthly HR newsletters.
Support a variety of different HR projects and initiatives.
Perform other tasks assigned by the supervisor and Director of HR.

Requirements

Bachelor’s degree; or high school diploma plus at least 2 years’ office experience.
2+ years of work experience in the non-profit or service-related industry a plus, but not required.
Hands-on HR experience with a good understanding of employment related regulations a plus.
Working knowledge of or proficiency in utilizing Paycom and/or other HRMS a plus.
Demonstrated strong interest and desire to pursue a career in the field of HR management.
Ability to work independently with little supervision and work effectively in a team.
Impeccable attention to details, critical thinking skills, and organization skills.
Must be self-motivated, result-oriented, proactive and possess problem-solving skills.
Excellent customer service and people acumen, verbal and written communication skills.
Ability to multi-task, organize and prioritize work with competing deadlines.
Proficiency in utilizing applications such as Microsoft Word, Excel, PowerPoint, Outlook, Teams and other routine applications essential to this position.
Must be willing to work weekends and/or evenings occasionally.
Must be willing to travel to other worksites and/or events occasionally for meetings or conferences, as needed.

Skills

Paycom
HRMS
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Microsoft Teams
Customer Service
Communication Skills
Problem-Solving
Attention to Detail
Organization Skills
Critical Thinking
Chinese (Mandarin and/or Cantonese)
Spanish

Location

CPC One - 45 Suffolk St - New York, NY 10002

Work Type

Full Time
Day and occasional weekends and evenings

Experience Level

2+ years of work experience in the non-profit or service-related industry a plus
Hands-on HR experience

Education Level

High School Degree or Equivalent
Bachelor's degree

Salary/Compensations

$24.00 - $28.00 Hourly

Benefits

Generous paid time off (holidays, sick and vacation time, personal days)
Medical
Dental
Vision
Basic Life Insurance Coverage
Commuter Benefits
Flexible Spending Accounts
403(b) Retirement Plan

About the Company

Founded in 1965, the Chinese-American Planning Council (CPC) is a social services organization advancing the social and economic well-being of immigrant and low-income New Yorkers through holistic services and community-led impact.
CPC is the nation’s largest Asian American social services organization and serves as a trusted community anchor to over 80,000 community members who are served by CPC annually through 50+ high-quality programs and services across 35 sites in New York City.

Equal Opportunity

CPC is an Equal Opportunity Employer.
CPC values a diverse, equitable, and inclusive workplace and strongly encourages women, BIPOC, immigrants, LGBTQ+, individuals with disabilities, and veterans to apply.