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About the Role

As a Christmas Casual Customer Assistant, you’ll help bring the magic of dusk to life during our busiest time of year. You’ll create thoughtful, joy-filled moments for every customer, while keeping the store shining bright. Whether it’s finding the perfect gift, sharing your candle knowledge, or simply making someone’s day – you’ll be at the heart of it all. This is a hands-on, customer-first role that’s full of energy, sparkle, and meaning.

Responsibilities

Create unforgettable in-store experiences with genuine care, personality, and attention
Light up the shopfloor by achieving your goals and contributing to team success
Keep the store beautiful, inviting, and aligned to our brand and visual standards
Be a go-to expert on all things dusk – helping customers find the perfect fragrance, décor piece, or festive gift
Jump in, support your teammates, and help keep the energy high during the busy season

Requirements

You love connecting with people and making them feel seen, welcome, and valued
You’re upbeat, dependable, and always ready to lend a hand
You bring curiosity, care, and a strong work ethic to every shift
You thrive in a fast-paced environment and are comfortable with late nights, weekends, and public holidays
You’re someone who brings the joy – especially during the most magical time of year
Availability required across late nights, weekends, and public holidays

Work Type

Seasonal
Full-time

Benefits

Generous team discounts
A team culture built on warmth, collaboration, and celebration
Flexible hours over the peak Christmas period
The chance to grow your skills, confidence, and retail experience

About the Company

Made for moments? So are we.
At dusk, we believe in making the everyday feel a little more special - and it starts with the moments we create in-store.
As an Australian-born brand with over 140 stores across Australia and New Zealand, we’ve been lighting up lives since 2000 with home fragrance, décor, and heartfelt service.