Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Provides centralized support for the Infrastructure Services (IS) and Development & Growth Services (DGS) Complement Management to ensure effective monitoring of organizational changes and promote consistency within IS and DGS divisions.

Responsibilities

• Coordinates activities related to divisional complement reconciliation & reporting.
• Extracts reports from the SAP Complement Management and updates information in SAP.
• Manages complement in partnership with Corporate counterparts, i.e. HR Organization Management (HROM) staff.
• Provides information and maintains a monitoring system for tracking staff requisitions and Organizational Change Approvals (OCA) for in-year and annual budget complement changes.
• Verifies payroll transactions on the SAP payroll system and ensures accurate reflection on IS and DGS division records and organizational structure.
• Reconciles positions in IS and DGS divisions with the assigned budget and SAP system.
• Develops detailed organizational charts for budgeting purposes for assigned client divisional portfolios.
• Responds to inquiries from management and employees regarding complement management & reporting policies and procedures.
• Prepares, coordinates, and maintains information related to budget administration, salaries, and benefits budget, and provides related support.
• Prepares and drafts documentation paperwork on behalf of program divisions regarding their complement and organizational structure.
• Conducts analysis, contacts other divisions, and retrieves background information.
• Liaises with program division staff, People & Equity, Finance, and HR Organization Management (HROM) to reconcile complement within an approved budget, and monitors and updates organizational charts within IS and DGS.
• Tracks and maintains divisional complement data.
• Reviews, confirms, and verifies complement documents to ensure positions are approved within budget.
• Monitors divisional complement database and investigates and resolves discrepancies.
• Runs various reports within SAP CM (Complement Management) for IS and DGS divisions, including vacancy, temporary position duration, and cost distribution reports.
• Composes and prepares correspondence and reports.
• Attends meetings with divisional clients, occasionally off-site.

Requirements

• Extensive experience working with employee records and documentation.
• Extensive experience using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Visio).
• Extensive experience with workforce management systems, such as SAP/SuccessFactors.
• Considerable experience dealing with a wide range of human resources issues including Collective Agreement provisions, complement management, and application of employee policies, processes, and procedures.
• Considerable experience in creating, formatting, and maintaining complex reports and spreadsheets.
• Experience preparing and maintaining detailed records and correspondence, including the use of manual and computerized filing systems.
• Excellent customer service, interpersonal, and conflict resolution skills.
• Strong analytical and problem-solving skills with the ability to work independently with minimal supervision.
• Excellent organizational, analytical, and multi-tasking skills with the ability to meet deadlines and assess priorities.
• Ability to communicate effectively both orally and in writing with all levels of staff, the public, and other divisions.
• Knowledge of Employment Standards, various Collective Agreements, Employment Insurance, and WSIB legislation as it applies to the corporate payroll system.
• Ability to follow directions promptly and accurately with attention to detail.
• Ability to function effectively as part of a team and be responsive to co-workers in a professional manner.
• Ability to exercise judgment and discretion in dealing with confidential matters and information.

Skills

• Microsoft Office Suite
• SAP/SuccessFactors
• Workforce management systems
• Human resources
• Collective Agreement provisions
• Complement management
• Employee policies, processes, and procedures
• Report creation and formatting
• Spreadsheet creation and maintenance
• Record keeping
• Correspondence preparation
• Customer service
• Interpersonal skills
• Conflict resolution
• Analytical skills
• Problem-solving skills
• Organizational skills
• Multi-tasking skills
• Communication skills (oral and written)
• Employment Standards knowledge
• Collective Agreements knowledge
• Employment Insurance legislation knowledge
• WSIB legislation knowledge
• Attention to detail
• Teamwork
• Judgment
• Discretion

Location

• City Hall, 100 Queen St. W. Toronto, ON M5H 2N2

Work Type

• Full-time
• Permanent

Experience Level

• Extensive experience
• Considerable experience

Salary/Compensations

• $40.08 - $43.91 hourly rate

Benefits

• Salaries and benefits budget support

About the Company

• The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
• The City of Toronto is committed to creating an accessible and inclusive organization.
• We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

Equal Opportunity

• The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
• Learn more about the City’s commitment to employment equity.
• Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
• Disability-related accommodation during the application process is available upon request.
• Learn more about the City’s Hiring Policies and Accommodation Process.