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About the Role

The primary purpose of this position is to act as a resource and serve as an integral member of the underwriting team, able to overcome obstacles and meet timelines by fulfilling basic underwriting support responsibilities. This position will handle day-to-day client servicing, including managing workflow and reinforcing the ease of doing business with Markel by meeting or exceeding agents/brokers expectations and providing quality service consistently.

Responsibilities

Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low complexity issues, facilitating overall serving of accounts and processing business transactions not requiring review/signoff by an underwriter.
Take necessary measures to obtain information needed to finalize inquiries/transactions and maintain a suspense and follow-up system for outstanding underwriting items.
Ensure accuracy of information inputted into all appropriate systems and verify that all necessary documentation is in the file.
Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions.
Utilize and adhere to internal guidelines, procedures and service standards to ensure that all assigned work/transactions are processed in a timely and accurate manner and meet compliance standards.
Participate in problem solving activities to define problems, identify root causes, design and test solutions, implement solutions, and utilize continuous improvement methodologies to improve processes & procedures.
Under Underwriter direction, attach appropriate forms and make policy changes as requested.
Establish, support, and maintain effective relationships and/or regular contact with clients and build strong relationships with employees across the organization.
Participate in special projects and other duties as assigned to assure efficient operation of the team, customer needs are met, and business results are achieved.

Requirements

US Work Authorization required.
Markel does not provide visa sponsorship for this position, now or in the future.

Skills

Excellent oral and written communication and organizational skills
Ability to multi-task in fast-paced environment.
Ability to work independently and within a team.
Ability to follow process and attention to details.
Intermediate level of proficiency in MS Word and Excel

Location

Hybrid

Work Type

Hybrid
Full-time

Experience Level

3–5 years of relevant experience in underwriting support, casualty insurance, or a related field

Education Level

Bachelor’s degree preferred.
Willingness to work toward insurance designation (AINS)

Salary/Compensations

$21.78 - 29.95/hour with 5% profit sharing

Benefits

Competitive benefit programs
Multiple health, dental and vision insurance plan options
Optional life, disability, and AD&D insurance
401(k) with employer match contributions
Employee Stock Purchase Plan
PTO
Corporate holidays and floating holidays
Parental leave

About the Company

Markel Group (NYSE – MKL) is a Fortune 500 company with over 60 offices in 20+ countries.
It is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We’re all about people | We win together | We strive for better
We enjoy the everyday | We think further

Equal Opportunity

Markel is an equal opportunity employer.
We do not discriminate or allow discrimination on the basis of any protected characteristic.
This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com.