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About the Role
This is a hands-on senior role at the intersection of policy, legislation, project delivery, operations, data, and stakeholder engagement. You will lead work to understand current arrangements, identify issues and dependencies, and develop practical options to support future reform. The role requires interpreting legislation and contractual arrangements, working through complex operational issues, managing cross-agency relationships, and preparing clear advice for senior decision-makers.
Responsibilities
- Lead work to understand current arrangements, identify issues and dependencies, and develop practical options to support future reform.
- Interpret legislation and contractual arrangements.
- Work through complex operational issues.
- Manage cross-agency relationships.
- Prepare clear advice for senior decision-makers.
- Bring structure and momentum to a complex project environment.
- Balance competing stakeholder interests.
- Translate detailed information into clear advice, delivery plans and recommendations.
Requirements
- Experience leading complex policy, legislative, regulatory, operational or service delivery projects.
- Strong analytical skills, including the ability to interpret legislation, policy, contracts, business processes or governance arrangements and prepare legislative drafting instructions.
- Demonstrated ability to manage complex projects with multiple dependencies, risks, timeframes and stakeholders.
- Excellent stakeholder engagement skills, including the ability to build trust, negotiate outcomes and manage competing interests.
- Strong written communication skills, with experience preparing Cabinet Submissions and other advice for senior executives & governance forums.
- Sound judgement, resilience and the ability to provide clear, evidence-based advice on sensitive or complex issues.
- Strong experience developing and delivering policy, legislative or regulatory reform, particularly in areas involving privacy, consent or information handling is highly desirable.
Skills
- Policy development
- Legislation interpretation
- Project delivery
- Operations management
- Data analysis
- Stakeholder engagement
- Analytical skills
- Written communication
- Cabinet submissions preparation
- Judgement
- Resilience
- Evidence-based advice
- Privacy reform
- Legislative reform
- Regulatory reform
- Information handling
Location
- Sydney
Work Type
- Temporary full-time
- Hybrid working arrangements available
Experience Level
- Senior policy or project professional
- Clerk Grade: 11/12
Salary/Compensations
- $154,231 - $178,369 plus superannuation
Benefits
- Flexible working arrangements
- Collaborative, high-performing team
About the Company
- The Office of the Registrar General (ORG) regulates the NSW land title system and works to ensure it is secure, efficient, reliable and responsive to the needs of customers, government and industry.
- ORG plays a key role in the NSW property system, working with government agencies, industry partners and service providers to support trusted property transactions and better outcomes for the people of NSW.
- The team operates in a complex environment where policy, legislation, regulation, data, technology and customer experience intersect.
- A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.
- We are focused on delivering excellent customer service, digital transformation, and regulatory reform.
- Come join us and influence the future of our great state.
Equal Opportunity
- Belong in our diverse and inclusive workplace.
- The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
- We provide adjustments to the recruitment process for candidates, including individuals with disability.