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About the Role

The Care Partner is a support care provider who functions under the direction of the Registered Nurse, focusing on promoting a positive patient experience. They assist with daily living activities, comfort measures, and basic patient care functions under the guidance of the RN.

Responsibilities

• Assist with daily living activities and comfort measures.
• Perform basic patient care functions such as ADLs, ambulation, and vital signs.
• Perform approved advanced technical skills such as phlebotomy, simple treatments, dressing changes, oral suctioning, and discontinuing Foley catheters as required.
• Perform clerical functions including data retrieval, maintaining unit supplies, and transporting supplies/patient medications.
• Work in a fast-paced environment requiring multi-tasking and effective communication.
• Perform under stressful conditions with a compassionate, respectful, and service mindset.
• Take direction from a variety of care providers.
• Partner with the healthcare team, patient, and family to provide excellence in patient experience.
• Support an environment of healing or wellness for patients by addressing patient needs and following the plan of care.
• Engage the patient and family in compliance with the treatment plan.
• Contribute to the plan of care or treatment based on assigned tasks and patient/family input.
• Implement all safety interventions to minimize risk.
• Protect the rights and dignity of patients.
• Maintain confidentiality adhering to HIPAA regulations.
• Participate in hourly patient rounding.
• Answer telephone and call lights promptly and professionally.
• Resolve patient concerns or escalate to the charge nurse.
• Proactively offer assistance and comfort measures to patients and families.
• Present self in a positive and professional manner.
• Provide patient care needs (e.g., hygiene, nutrition, elimination, physical comfort measures).
• Perform additional advanced skills based on unit specific requirements (e.g., phlebotomy, EKG, removal of foley catheters and removal of IVs).
• Assist RN and other members of the healthcare team with care delivery as assigned.
• Assist in direct patient admission.
• Monitor data entry for key patient safety information.
• Participate in charge reconciliation.
• Perform audits as requested.
• Support initiatives of the healthcare team.
• Participate in unit performance improvement initiatives.
• Support professional nursing practice.
• Transport unit supplies, patient care supplies, medications, and equipment as assigned.
• Practice accountability.
• Use effective written and oral communication skills with patients, staff, physicians, family, and visitors.
• Use safety communication techniques.
• Communicate completion of assignment/duties to RN or Charge Nurse.
• Document completion of patient care in EMR.
• Communicate patient care concerns/problems/emergencies to the RN or Charge Nurse in a timely manner.
• Use positive and respectful communication with all members of the healthcare team, patients, and families.
• Maintain equipment (e.g., blood pressure machines, glucometers).
• Communicate with patients and update white boards with information.
• Maintain and act as unit expert regarding patient care documentation tools during downtime.
• Provide a safe environment for the provision of patient care.
• Ensure consistent use of proper hand hygiene.
• Keep patient rooms and unit areas clean and free of clutter.
• Follow appropriate PPE/Infection control policies.
• Reinforce the importance of universal precautions with patients and their families.
• Utilize proper body mechanics and patient safe handling devices.
• Perform environment of care rounds.
• Perform other duties as assigned.
• Comply with all Wellstar Health System policies, standards of work, and code of conduct.

Requirements

• Must be able to work in a fast-paced environment which requires multi-tasking and effective communication with the Registered Nurse and ancillary team.
• Must be able to perform under stressful conditions with a compassionate, respectful and service mindset.
• Must be able to take direction from a variety of care providers.
• Must be organized with excellent communication skills.
• Wellstar minimum age of hire is 16.

Skills

• Ability to follow detailed directions.
• Strong interpersonal skills.
• Clear verbal and written communication, specifically ability to document.
• Ability to work individually and as part of a team.
• Multi-tasking.
• Effective communication.
• Compassionate.
• Respectful.
• Service mindset.
• Organization.
• AIDET (Acknowledge, Introduce, Duration, Explain, Thank you).
• ARRC (Ask a question, Request a change, Voice a concern, Use chain of command when necessary).
• Real time communication.
• Proper body mechanics.
• Patient safe handling devices (e.g., lifts, transfer equipment).
• Additional assistive devices (e.g., walkers, gait belts).

Location

• Day (United States of America)

Work Type

• Full-time

Experience Level

• N/A

Education Level

• Rising Senior in Good Standing Other / Related Field
• High School Diploma / GED General

About the Company

• At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve.
• We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
• Connect with the most integrated health system in Georgia, and start a future that gives you more.