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About the Role

OpenText is a global leader in information management, where innovation, creativity, and collaboration are key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Responsibilities

Take responsibility for business with enterprise customers in Japan and deepen the value of OpenText services.
As a direct sales representative, collaborate deeply with other departments such as marketing and SC to develop new customers and expand contracts with existing customers.
Conduct sales activities based at the Tokyo head office to meet customer needs.
Formulate and execute sales strategies and action plans.
Lead business strategy in all aspects of sales, marketing, delivery, and support.

Requirements

Complete initial training within 2 months of joining, acquire service content and technical knowledge, and conduct independent sales activities in line with company policy.
Deeply understand the management strategies of Japanese global enterprise customers, formulate strategies from OpenText's value proposition, clarify customer issues, and propose solutions.
Understand the business of target companies broadly and engage in proposal activities that contribute to the improvement of their operations.
Be able to explain the content and technical advantages of OpenText services from both business and technical perspectives.
Skills to establish and maintain good human relationships with target companies.
Communication skills to lead and manage collaboration with other departments.
Establish strong and trusting relationships with SC within the team in a short period to achieve goals.
Proactively act and behave with the overall team's profit in mind, as various cooperative relationships are necessary for the sales team as a whole to achieve its goals.
Close collaboration with other functions is an essential element for achieving goals.
Analysis of competitors is naturally necessary for business plan formulation and strategy establishment.
Select appropriate tactics in line with sales strategy with insight into market trends.
Grasp industry and domestic/international business trends, economic conditions, etc.
Direct sales experience with enterprise companies.
Experience in selling solutions related to document management, content management, and related consulting.
Experience in handling multiple manufacturers in the electronics, automotive, machinery, semiconductor, and major parts manufacturer industries for several years.
Sales experience in system implementation projects (package or scratch development), with an understanding of the full scale from business requirements definition to design, development, and support.
Build long-term business by providing excellent customer experience.
Have or be able to build strong relationships with enterprise companies.
Be able to map the scope of OpenText's response to unreasonable and strong demands from enterprise companies and respond appropriately to their claims.

Skills

Sales strategy formulation
Sales execution planning
Business strategy leadership
Understanding of customer management strategies
Proposal and explanation of solutions
Understanding of business operations
Explanation of service content and technical advantages
Relationship building and maintenance
Communication and collaboration
Competitor analysis
Market trend insight
Industry and business trend analysis
Economic situation analysis
Solution sales experience (document management, content management, consulting)
Direct sales experience with enterprise companies
Experience in system implementation projects
Customer experience enhancement
Relationship management with enterprise companies
Negotiation and problem-solving with enterprise clients

Location

Tokyo head office

Work Type

Direct sales
Full-time

Experience Level

10+ years of experience in the IT industry
Several years of experience handling manufacturers in electronics, automotive, machinery, semiconductor industries
Experience in system implementation projects

About the Company

Global leader in information management.
Corporate culture emphasizes innovation, creativity, and collaboration.
Partners with highly regarded companies worldwide.
Focuses on tackling complex issues and shaping the future of digital transformation.
AI-First. Future-Driven. Human-Centered. AI is at the heart of everything, powering innovation and transforming work.

Equal Opportunity

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws.
Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com.
Proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.