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About the Role

The Family Visitation Specialist coordinates and delivers a coached family visitation program for parents working toward reunification with their children. This role supports parents in building effective parenting skills and strengthening relationships with their children to promote family progress.

Responsibilities

• Facilitate initial meetings with parents to explain visit coaching, establish visit schedule, identify child(ren)’s needs and develop a preliminary visit plan.
• Supervise visits to ensure safety and well-being of children and to ensure that children’s needs are the primary focus of each visit.
• Meet with parents before each visit to review visit plan and rehearse as needed; meet with parents after each visit to review and develop plans for the next visit.
• Use coaching, modeling, praising/cheering, rehearsal, and focusing on strengths to assist the parent in recognizing and meeting the needs of their children.
• Provide coaching and support to improve relationships between parents and kinship caregivers.
• Frequently provide transportation of children to visits.
• Ensure the timely completion of progress notes in the electronic case record following each visit.
• Oversee scheduling of visitation rooms and ensure that rooms are maintained in a clean and tidy manner.
• Maintain positive working relationships with parents, family resources, children, program staff and others within the agency.
• Demonstrate strong interpersonal skills during interactions with internal and external customers.
• Maintain and submit all required documents and comply with all aspects of the Vehicle Safety and Usage Policy.
• Responsible for maintaining a dynamic caseload and meeting established monthly billable service targets.
• Prepare, complete and submit required reports and statistical data on client population in a timely manner.

Requirements

• Well-developed interpersonal and communication skills.
• Ability to accept feedback and directives from program management and agency leadership.
• Be a highly organized, motivated, self-starter.
• Strong organization and time management skills, including timely completion of progress notes, billing documentation, transportation documentation, and other required records to support program compliance and service reimbursement.
• Proficient in verbal and written communication and has a calm, compassionate demeanor in person and on virtual platforms and telephone.
• Demonstrated commitment to a team atmosphere and willingness to roll up their sleeves to assist others.
• Available to regularly work evening and weekend hours to meet the scheduling needs of families referred to the program.
• Must possess a valid New York State driver’s license and have access to a reliable personal vehicle for work-related transportation needs.

Skills

• Coaching
• Child development
• Communication
• Interpersonal skills
• Organization
• Time management
• Teamwork

Location

• New York State

Work Type

• Full-time
• Part-time

Experience Level

• One (1) year of experience in child welfare or related field is preferred

Education Level

• Bachelor’s degree in social work or related field required

Salary/Compensations

• $48,000- $50,500 per year

Benefits

• Paid Time Off (PTO), paid holidays and bereavement time
• Employer Paid Life Insurance
• Medical insurance options
• Dental insurance options
• Vision insurance options
• Wellness Program and Incentives
• Health Savings Account (HSA)
• Healthcare Flexible Spending Account (FSA)
• Dependent Care FSA
• Employee Referral Bonus
• Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)
• 403(b) Right Away and Employer-Contributions (1000 hours each year)

About the Company

• Child and Family Services is an Equal Opportunity Employer.

Equal Opportunity

• Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics.
• In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment.
• This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.