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About the Role
This is a high-energy, sales-driven role with operational responsibilities, focused on patient consultations and sales. You will be the first impression and the closer, guiding patients through their consultation while keeping the office vibe vibrant and smooth. Use your personality, confidence, and natural communication skills to build trust, navigate objections, articulate value, and close the deal.
Responsibilities
- Welcome and connect with patients the moment they walk in, bringing infectious positive energy.
- Lead consultations and explain treatment benefits clearly, tailoring your approach to each unique patient.
- Present financial and payment options with transparency and conviction.
- Handle objections with resilience and empathy, helping patients feel comfortable saying YES.
- Maintain organized scheduling, showing agility when the day gets fast-paced.
- Practice excellent teamwork, collaborating closely with doctors and clinical staff to deliver a seamless experience.
Requirements
- Bilingual: English & Spanish
- Experienced in service/sales (retail, hospitality, fitness sales, or similar customer-facing roles)
- Must have flexibility for evenings and some Saturdays
Skills
- Active listening
- Emotional intelligence
- Problem-solving skills
- Time management
- Collaboration
- Resilience
- Agility
- Teamwork
- High empathy
- Ability to read body language
- Confidence discussing money
- Goal-oriented
- Competitive spirit
- Optimistic, solutions-oriented mindset
- Adaptability
- Organizational skills
Location
- Onsite
Work Type
- Full-time
Experience Level
- Entry-level (training provided)
- Career growth opportunities
Education Level
- No specific degree required; adaptability and hunger to learn are key.
Salary/Compensations
- $19 - $23/hour + performance-based bonus potential
Benefits
- Full benefits (health, dental, vision)
- 401(k) with company match
- Paid time off + holidays
- Comprehensive training and professional development
About the Company
- Diamond Braces is one of the fastest-growing orthodontic organizations in the country, offering affordable care with an unmatched patient experience.
- Building a team of energetic, motivated individuals who thrive in fast-paced, people-facing roles and want real career growth.
- Recognizes top performers and promotes from within quickly.
Equal Opportunity
- We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, marital status, military or veteran status, genetic information, or any other characteristic protected by federal, state, or local law.