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About the Role
Spangler’s Market is seeking dependable, friendly, and customer-focused individuals to join our team as a Deli Clerk at our newest location in the West Portal area of San Francisco. This role is crucial for maintaining high-quality products and outstanding customer service.
Responsibilities
- Accurately completes customer orders and assists in the sales of Deli products.
- Answers customer questions, makes suggestions regarding various items for sale in the deli, and documents customer complaints when management is unavailable.
- Engages with customers while maintaining productivity and customer service standards.
- Merchandises and promotes the deli menu.
- Accurately processes customer transactions via the scale equipment.
- Assists in rotating stock, learns and follows the basics of food preparation and sanitation.
- Restocks the Deli as needed throughout the day.
- Organizes the stockroom.
- Follows the opening and closing procedures.
- Maintains a clean and organized area for the department, including sweeping floors, stockrooms, and coolers.
- Keeps the store in a clean, orderly condition and ensures spills, debris, and hazardous conditions are cleaned.
- Cleans cases and shelves, mops and sweeps the sales floor, stockroom, and dairy coolers.
- Operates equipment such as a pallet jack and other backroom equipment safely.
- Protects the safety of oneself, co-workers, and patrons at all times, and reports safety-related accidents and incidents to management.
- Follows safe lifting procedures.
- Troubleshoots equipment breakdowns during shift and reports incidents to management.
- Advises management if a potential shoplifter is identified.
- Follows all company policies and procedures.
- Maintains open communication with management and the ownership team.
- Attends staff meetings as scheduled.
- Assists in other duties as assigned.
Requirements
- Ability to follow instructions, policies, and procedures.
- Flexibility to work weekends, evenings, and holidays.
- Strong communication skills and enjoy engaging with customers.
- Consistently reliable with strong attendance and punctuality.
- Strong organizational skills and ability to multitask and thrive in a fast-paced retail environment.
- Previous grocery or retail experience preferred but not required.
- Experience in deli a plus, but willing to train.
- People with a criminal record are encouraged to apply.
Skills
- Customer service
- Communication
- Multitasking
- Organization
- Food preparation
- Sanitation
- Safe lifting procedures
Location
- 186 W Portal - San Francisco, CA 94127
Work Type
- Full-time
- Part-time
Experience Level
- Based on Experience
Salary/Compensations
- $20.25 - $22.25 per Hour
Benefits
- Medical/Dental/Vision Insurance (Full-time employees)
- 401(k) with matching (Full-time employees)
- Paid Time Off/Vacation (Full-time employees)
- Paid Sick Leave (Full-time and Part-time employees)
- Employee Discount (Full-time and Part-time employees)
About the Company
- Spangler’s Market is a community-focused grocery store known for high-quality products and outstanding customer service.