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About the Role

A new opportunity has arisen within our dynamic and growing organisation to join our Head Office team based in Tolworth in a newly created Employee Relations team that will predominantly support in grievance management on a national level. This is a great opportunity for a passionate employee relations expert to be part of a business that is looking to further support and enhance its current employee relations function. You will enjoy navigating complex employee matters and working at pace, and be confident in your ability to reach outcomes in an objective, balanced and fair manner.

Responsibilities

Manage and coordinate formal and informal grievance cases
Conduct fact-finding and investigation meetings
Provide advisory guidance and coaching to the supporting team
Draft outcome letters and maintain accurate case documentation
Provide practical ER guidance to managers & feedback on case learnings
ConductCarrying out of any disciplinary processes, where required
Ensure full compliance with employment legislation
Keep up to date with developments in employment legislation and HR best practices
Contribute to maintaining a positive and professional workplace culture

Requirements

A legal qualification/ CIPD Level 7 (with specialist EL/advanced EL optional units) is desirable
Solid understanding of grievance procedures and ACAS code of practice
Significant Employee Relations experience, advising middle management and up to date labour law knowledge
Experience of leading grievance investigations and delivering outcomes
Highly developed in handling complex, sensitive and confidential matters
Oversee a busy caseload whilst remaining calm, organised and solution-focused
Exceptional written and verbal communication
Strong GoogleMicrosoft Office skills and HR software proficiency
Experience within a retail or hospitality environment would be advantageous
The ability to collaborate and share best practice with a range of stakeholders using your strong influencing skills

Location

Tolworth

Work Type

Hybrid

Education Level

CIPD Level 7

Salary/Compensations

£52,800 up to £70,400

Benefits

35 days’ holiday (pro rata)
10% in-store discount
Pension scheme
On-site gym
Restaurant

About the Company

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re curious, collaborative, and ready to make a tangible impact on where we work.
At Lidl, we offer a hybrid working model to give you the best of both worlds. Spend three days in our state-of-the-art office in Tolworth, where you can enjoy an on-site gym, restaurant, and more of the perks you deserve. And with up to two days at home, you’ll find the work/life balance you need to thrive.