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About the Role

As the Strategic IT Business Partner, you'll act as the trusted advisor between Salvos Stores and Information Technology, ensuring technology investments align with business priorities and organisational strategy. You'll develop technology roadmaps, shape investment decisions, guide technology-enabled change and work closely with business leaders, architects, project teams and technology specialists to deliver meaningful outcomes. This is a highly collaborative role where you'll combine strategic thinking with practical delivery to ensure technology creates measurable outcomes.

Responsibilities

Understand business priorities and translate them into clear technology strategies and roadmaps
Shape and prioritise technology initiatives, balancing business value, risk, cost and delivery capacity
Partner with architects, business analysts and delivery teams to design scalable and sustainable solutions
Drive continuous improvement by identifying opportunities to improve reporting, data quality and business insights
Support strong governance, risk management, privacy, cyber security and compliance across technology initiatives

Requirements

Tertiary qualifications in Information Technology, Business, Management or a related discipline (or equivalent experience)
Experience working in complex, multi-stakeholder environments; experience in retail, NFP or logistics will be highly regarded
Demonstrated experience partnering with Retail and eCommerce environments, with a strong understanding of omnichannel operations, POS platforms, supply chain integration, and digital customer experiences
Proven success leading large-scale technology-enabled change and project delivery
Experience contributing to technology investment planning, budgeting and financial forecasting
A current CV and a cover letter which details your alignment with the essential requirements of the role
Successful completion of a Working with Children Check for child-facing roles
Mandatory Nationally Coordinated Criminal History Check

Skills

Strategic thinking
Practical delivery
Technology roadmaps
Investment decisions
Technology-enabled change
Business leaders
Architects
Project teams
Technology specialists
Reporting
Data quality
Business insights
Governance
Risk management
Privacy
Cyber security
Compliance
Retail
eCommerce
Omnichannel operations
POS platforms
Supply chain integration
Digital customer experiences
Technology investment planning
Budgeting
Financial forecasting

Location

Hybrid WFH arrangements

Work Type

Hybrid
Full-time

Experience Level

Senior

Education Level

Tertiary qualifications in Information Technology, Business, Management or a related discipline (or equivalent experience)

Salary/Compensations

Eligible employees can access NFP Salary Packaging (up to $15,900 tax free) plus meals and entertainment benefit ($2,650)

Benefits

NFP Salary Packaging (up to $15,900 tax free)
Meals and entertainment benefit ($2,650)
Generous paid Parental Leave for primary (12 weeks) and secondary carers
Purchased Leave Scheme (up to 8 weeks)
Workplace Support Leave (5 days) for volunteering in Salvos initiatives
Flexible and hybrid WFH arrangements
Access to Fitness Passport
Consumer Discounts
Access to EAP
Health & wellness initiatives
Ongoing training and development opportunities

About the Company

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing good that transforms lives and futures for the better.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Support one of Australia's largest and most recognised retail and social enterprise networks.
This is a unique opportunity to work at the intersection of strategy, technology and business, partnering with leaders to shape technology solutions that improve operations, enhance customer and donor experiences, and maximise our community impact.

Equal Opportunity

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.