About the Role
The Front Desk Coordinator serves as the first point of contact for visitors, clients, and employees, creating a professional and welcoming experience. This role is responsible for managing front desk operations, coordinating office activities, and supporting day-to-day administrative and facility needs.
Responsibilities
- Greet and assist visitors, ensuring a positive and professional first impression
- Manage emails and general inquiries, routing as appropriate
- Coordinate visitor access, badging, and check-in processes
- Maintain front desk organization, cleanliness, and readiness at all times
- Schedule meetings and manage conference room bookings
- Support office operations including mail distribution, deliveries, and supply inventory
- Coordinate with vendors and service providers as needed
- Assist with planning and execution of office events and meetings
- Partner with Facilities, IT, and Security teams to support workplace needs
- Maintain accurate records and handle sensitive information with discretion
Requirements
- Highschool Diploma or equivalent (Associate or Bachelor’s degree preferred)
- 1–3 years of experience in a front desk, receptionist, or administrative role
- Strong verbal and written communication skills
- Proficiency in Microsoft Office or Google Workspace
- Ability to multitask and prioritize in a fast-paced environment
- Strong organizational skills and attention to detail
- Professional demeanor with a customer-service mindset
- Experience in a corporate high-growth office environment
- Familiarity with visitor management systems (Envoy)
- Experience supporting facilities or office operations
- Basic knowledge of access control and office security protocols
- Experience coordinating vendors, deliveries, and events
- Strong problem-solving skills and ability to work independently
Skills
- Communication skills
- Microsoft Office proficiency
- Google Workspace proficiency
- Multitasking
- Prioritization
- Organizational skills
- Attention to detail
- Customer service
- Problem-solving
Location
- San Mateo, CA
Work Type
- On-site
- Full-time
Experience Level
- 1-3 years
Education Level
- Highschool Diploma or equivalent
- Associate degree preferred
- Bachelor’s degree preferred
Salary/Compensations
- $27 - $41 an hour
Benefits
- Bonus
- Benefits
- Equity
- Temporary benefits package (applicable after 60 days of employment)
About the Company
- Founded in 2015, Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems.
- Its products include Hivemind autonomy software and V-BAT and X-BAT aircraft.
- With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide.
- For more information, visit www.shield.ai.
- Follow Shield AI on LinkedIn, X, Instagram, and YouTube.
Equal Opportunity
- Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer.
- We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status.
- If you have a disability or special need that requires accommodation, please let us know.
