Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This role focuses on data driven operational execution, creator engagement, and programme success rather than content creation or creative production. You will be building relationships while delivering operational excellence, managing multiple priorities, and working across systems to keep projects moving forward.

Responsibilities

• Drive creator participation and submission levels across Custom Content briefs.
• Execute creator engagement plans that increase response rates, submission quality, and successful brief fulfilment.
• Support creators throughout the brief lifecycle by answering questions and helping them understand client requirements and expectations.
• Develop and maintain positive relationships with creators across the APAC region.
• Identify and nurture high-potential creators.
• Conduct regular health checks on active briefs, identifying risks, gaps, and opportunities to improve outcomes.
• Monitor creator engagement and submission performance and take proactive action when required.
• Drive creator awareness of opportunities through daily and weekly communications.
• Use reporting tools and performance data to identify and match suitable creators to client briefs.
• Make data-driven recommendations to improve creator participation, submission quality, and overall brief performance.
• Work confidently across multiple workflow, reporting, project management, and creator management systems.
• Maintain accurate records across systems and processes.
• Track key metrics, engagement trends, and brief performance to support decision making.
• Provide daily support to creators participating in Custom Content briefs.
• Respond promptly to creator questions and issues through inboxes, community channels, and collaboration platforms.
• Support APAC sales and production teams with creator engagement updates, brief progress, and operational requirements.
• Deliver a consistently high level of service to creators and internal stakeholders.
• Identify opportunities to improve workflows, creator engagement processes, and operational efficiency.
• Leverage data, creator feedback, and performance trends to enhance engagement strategies and outcomes.
• Support the development and documentation of operational best practices.

Requirements

• 3+ years' experience in operations, administration, coordination, project support, customer success, community support, account support, or similar roles.
• Exceptional organisational skills and attention to detail.
• Strong interpersonal and relationship-building skills.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Experience with databases, reporting tools, workflow systems, or project management platforms.
• High level of accountability, ownership, and follow-through.
• Fluency in written and spoken English.

Skills

• Coordination
• Engagement
• Problem-solving
• Execution
• Data analysis
• Creator engagement
• Operational execution
• Relationship building
• Attention to detail
• Communication
• Analytical skills
• Reporting tools
• Workflow systems
• Project management platforms

Location

• APAC

Work Type

• Hybrid

Experience Level

• 3+ years

Benefits

• Employee Stock Purchase Plan at a 15% discount
• Leadership development
• Diversity and inclusion training
• Mentoring programs
• High potential program
• Professional and skills development
• Global morale events
• Local gatherings
• Employee Resource Groups
• Access to experts and senior leaders via open forums, all hands, and content hours
• Company-paid holidays
• Time away from work

About the Company

• As a leading visual content creator, Getty Images, iStock, and Unsplash offer a full range of content solutions.
• Our visuals help any brand, business, or organization communicate more effectively with their target audience and urge them to action.
• Our goal is to be one of the best places to work globally.
• We are dedicated to providing experiences and resources that allow you to do your best work.
• We foster a collaborative and supportive environment that prioritizes delivering results efficiently and using time wisely.
• We value the importance of rest and recovery.
• Getty Images Holdings, Inc. is a publicly traded company listed on the New York Stock Exchange under the symbol "GETY".
• Our employees’ growth, development, belonging, and engagement are important investments.
• We prioritize staying connected in our hybrid-working world.
• Our open and transparent culture means you’ll have direct access to experts and senior leaders.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.