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About the Role

The Installation Technician is responsible for installing and assisting in all phases of installation, testing and troubleshooting of security, access control and video systems at our customer sites. This role interacts directly with the client, client representatives, other contractors and Kastle personnel to ensure a successful installation. The Installation Technician will assist in all phases of installing, testing, and troubleshooting CCTV and Access Control Systems in Washington metropolitan area office buildings.

Responsibilities

Install, supervise, and assist in all phases of installing, testing and troubleshooting security, access control and video systems at customer sites.
Oversee all aspects of system installation to ensure quality, customer satisfaction, and profitability.
Communicate and coordinate with crew, customer contacts, project managers, locksmiths, and scheduler for successful installation.
Complete all required paperwork, including inventory transfers, hardware information, floor plans, and work order notes.
Report on the status of system installation.
Perform system testing with test tools or EPL to ensure system functions and reports per Kastle standards.
Demonstrate understanding of fire code and perform fire inspections.
Assist Project Manager with planning, scheduling, and coordinating installation activities.
Be responsible for the behavior and performance of assigned team members.
Train, evaluate, and coach technicians within their team.
Manage inventory/stockroom of installation parts/equipment.
Perform inventory control and maintain proper inventory for vehicles and projects, including end-of-year and interim counts.
Maintain and care for Kastle-provided vehicles and tools, including paperwork and maintenance records.

Requirements

3+ years of experience installing access control, video systems, or other related electronic systems.
Mechanical aptitude and thorough knowledge of hand and power tools.
Strong electronics knowledge/background (AC/DC theory, series and parallel circuits, open/close loops) and ability to use digital volt meters.
Knowledge of Serial Communication (RS232, RS485).
Basic knowledge of IP, Ethernet, and networking protocol and Cat5 technologies.
Professional construction experience is preferred.
Knowledge of door hardware, electric and mechanical locking devices is preferred.
Knowledge of building codes pertaining to construction, fire, and electrical systems is preferred.

Skills

Installation
Testing
Troubleshooting
Security systems
Access control systems
Video systems
CCTV systems
Fire code
Inventory control
Vehicle maintenance
Tool maintenance
AC/DC theory
Digital volt meter usage
Serial Communication (RS232, RS485)
IP networking
Ethernet
Cat5 technologies

Location

Washington metropolitan area

Work Type

Full-time

Experience Level

3+ years

Education Level

Technical school certificate a plus but not required

About the Company

Kastle Systems is the leader in providing smarter solutions for a safer world.
The property technology space is growing rapidly, and Kastle Systems is leading the way.
Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally.
Clients span the commercial and multifamily real estate, education, and construction industries.
Delivering a world-class customer experience drives everything we do.
Kastle's mission is to be our customers' best service provider and to ensure their security is the most effective, efficient, and convenient.
Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves 24x7 performance for building owners, developers, and tenants.

Equal Opportunity

At Kastle, we believe that diversity makes us stronger - at work and in the world.
Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.