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About the Role

Solutions Engineers are trusted technical advisors who help customers maximize Nearmap's Imagery, 3D, and AI products. You will lead technical engagements throughout the customer lifecycle, from pre-sales discovery and solution design to post-sale adoption, working closely with the Sales team.

Responsibilities

• Lead strategic discovery engagements with customers and prospects to understand their workflows, data ecosystems, and business challenges.
• Act as a trusted advisor, shaping client strategy and solution architecture, and building executive-level relationships across pre-sales, implementation, and post-sales.
• Design and deliver tailored demos and scalable, scenario-based demonstrations that show how Nearmap's products solve real customer problems.
• Identify upsell and expansion opportunities, and advise customers on API, offline product, and custom application strategies.
• Lead integration and onboarding for new customers, providing hands-on technical support and best-practice guidance.
• Act as technical liaison to Product and Engineering, surfacing customer feedback, bugs, and feature gaps, and partner with Sales Enablement on training programs.
• Coordinate with Survey Operations to scope and deliver custom aerial flights and offline products.
• Represent Nearmap as a thought leader through content, webinars, and industry events, and mentor junior Solutions Engineers.

Requirements

• Bachelor's degree in GIS, Geography, Computer Science, Engineering, or a related field with geospatial exposure.
• 3-5 years in a customer-facing technical role (e.g. Solutions Engineer, Civil Engineer, Software Engineer, Data Scientist), combining technical depth with business acumen.
• Proven pre-sales track record, with a history of influencing technical buying decisions and driving customer success.
• Domain expertise in Engineering, Construction, Property, or Geospatial sectors.
• A natural presenter who genuinely enjoys demonstrating and pitching, and isn't afraid of difficult conversations, comfortable flexing between deeply technical engineers and strong-willed senior executives such as CEOs.
• Self-driven and proactive, comfortable working autonomously in a fast-paced environment.
• Strong organisational skills, able to manage multiple priorities without losing precision.
• A creative, analytical problem solver who can tailor solutions to complex customer challenges.

Skills

• Advanced proficiency with APIs, programming (especially Python), and custom web GIS application development.
• Hands-on experience with geospatial platforms such as ArcGIS or QGIS.
• Solid understanding of AI and machine learning, and how it applies to geospatial analysis.
• Experience with imagery analysis, photogrammetry, or remote sensing is a plus.
• Exceptional communication and presentation skills, comfortable engaging audiences from technical teams to C-suite.

Location

• Sydney CBD office

Work Type

• Hybrid flexibility
• In-office lunch

Experience Level

• 3-5 years

Education Level

• Bachelor's degree in GIS, Geography, Computer Science, Engineering, or a related field with geospatial exposure.

Benefits

• Quarterly wellbeing day off
• Four additional days off annually for your 'YOU' Days
• Wellbeing and technology allowance
• Annual flu vaccinations
• Nearmap subscription
• Stocked kitchen with access to all the snacks you need
• In-office lunch every Tuesday and Thursday
• Showers available for anyone cycling to work or lunchtime gym-goers!

About the Company

• Property intelligence is reshaping how the world understands the built environment, and Nearmap is driving that.
• Our technology turns property uncertainty into decisive action, and our culture brings out the best in the people who build it.
• We move fast, we care about craft, and we’re proud of what we’re building.
• We’re a global team offering a flexible and hybrid working environment.
• We’re always on the lookout for people energised by helping customers shape the world around them.
• If you're energised by turning hard problems into real-world impact, we'd love to meet you.