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About the Role

Join Sephora as a Department Manager (Senior Beauty Advisor) on a Full-Time basis. This is your opportunity to bring your passion, share your knowledge, and make your mark at a leading global beauty retailer.

Responsibilities

• Support the Store Manager and Assistant Store Manager in leading the store team to deliver an unbeatable client experience.
• Act as a role model by showcasing the Sephora experience to customers and embodying Sephora’s DNA.
• Drive a selling culture to exceed KPIs and enhance team performance through coaching and development.
• Utilize reporting data to support operational decisions in collaboration with management.
• Facilitate open communication by providing effective feedback and consistent communication with the management team.
• Serve as the Manager in Charge (MIC) for client and cast member matters, making confident store decisions.

Requirements

• Open to working a rotating roster to support store needs.
• Previous retail management experience in profit and loss, sales forecasting, people management & training, stock control, and visual merchandising.
• Proficiency in Microsoft Office Suite for data interpretation and reporting.
• Hands-on leadership style focused on motivating, coaching, and developing the store team.
• Passion for excellent client service and experiential retail.
• Commitment to maintaining a strong and positive culture with a focus on feedback, development, coaching, learning, and recognition.
• Drive for results with a history of exceeding sales targets and KPIs.
• Must be an Australian Citizen or Permanent Resident.
• Ability to provide 5 full days of availability across key trading times, including late-night, weekend, and public holiday trading.

Skills

• Sales forecasting
• People management
• Training
• Stock control
• Visual merchandising
• Microsoft Office Suite
• Client service
• Retail management
• Coaching
• Feedback delivery

Location

• Sydney CBD

Work Type

• Full-Time
• Onsite

Experience Level

• Previous retail management experience

Salary/Compensations

• $32.24/hr + Super + Commission + Weekend & Public Holiday loading

Benefits

• Gifted products throughout the year
• Store discounts of up to 45% off
• Paid Parental Leave
• Birthday Leave
• Personal Leave
• Health and well-being initiatives
• 24/7 Mental Health well-being programs
• Life Insurance
• Discounted Gym memberships
• Opportunities for personal development in ANZ
• Opportunities across global LVMH brands
• Unique online learning platform
• Fun social calendar

About the Company

• Sephora believes that beauty thrives in diversity and discovery, with a purpose to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.
• Sephora is part of the Global Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate.
• Across Australia and New Zealand, Sephora has circa 34 stores, a growing online platform, and plans for expansion.

Equal Opportunity

• Sephora is proud to be an equal opportunity workplace for all.
• We do not discriminate in recruitment, hiring, training, advancement, or other employment practices.
• We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
• We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment for those requiring reasonable adjustments.