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About the Role

Relay is seeking a data-driven, detail-oriented Compliance Analyst to develop and manage the company's compliance monitoring program. This role involves designing testing frameworks, analyzing data to identify risks, and managing the partnership with Relay's sponsor bank to ensure regulatory compliance and a seamless customer experience.

Responsibilities

• Develop and own Relay's compliance monitoring program, including designing testing methodologies, monitoring schedules, and reporting frameworks.
• Manage the day-to-day relationship between Relay and our sponsor bank, serving as a primary point of contact on compliance matters, exams, and audits.
• Analyze account, transaction, and operational data to identify compliance gaps, emerging risks, and areas for control enhancement.
• Execute ongoing compliance testing and reviews, document findings, and produce clear reporting for internal stakeholders and our sponsor bank.
• Track identified issues through to remediation, ensuring corrective actions are implemented and validated in a timely manner.
• Partner with Risk, Product, Engineering, and Operations to embed compliance requirements into new features, products, and processes.
• Monitor changes in applicable regulations and guidance, and translate them into updates to our monitoring program and controls.
• Iterate on monitoring processes, tools, and documentation to increase efficiency and scalability as Relay grows.
• Translate compliance findings into clear, actionable recommendations for technical and non-technical stakeholders, including our sponsor bank.

Requirements

• 2+ years of experience in compliance, risk, audit, or a related field, preferably in fintech, banking, or payments.
• Experience building or running a compliance monitoring or testing program, or eagerness to build one from the ground up.
• Comfortable working directly with a bank partner or regulator, and understanding the importance of a strong, trusted partnership.
• Proficient in SQL (joins, aggregations, window functions, subqueries) and able to write efficient queries with minimal supervision.
• Ability to own projects from start to finish, defining the problem, diving into the details, and driving solutions to completion.
• Strong communication skills, translating complex compliance topics into clear, actionable recommendations for technical and non-technical stakeholders.
• Collaborative approach to navigating cross-functional work with Risk, Product, Engineering, and Operations.
• Ability to thrive in fast-paced environments, tackle ambiguity, build process where none exists, and raise the bar across the team.
• Actively using AI tools in current work and excitement to push what's possible with them.
• Experience managing a sponsor bank or regulatory partnership directly (Bonus).
• Experience in a startup or scale-up environment (Bonus).
• All offers of employment are conditional upon a successful background check and employment verification through Certn.

Skills

• Compliance Monitoring
• Risk Management
• Audit
• Fintech
• Banking
• Payments
• SQL
• Data Analysis
• Testing
• Reporting
• Issue Management
• Cross-Functional Collaboration
• Regulatory Change Management
• Continuous Improvement
• Stakeholder Communication
• AI Tools

Location

• Remote

Work Type

• Full-time

Experience Level

• Mid-level

Salary/Compensations

• $112,500 CAD to $137,500 CAD

Benefits

• Perks and benefits information available on Candidate Hub.

About the Company

• Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success.
• We replace financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses.
• Our mission is to increase the success rate of small businesses.
• Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we're changing that.
• Relay is the all-in-one, collaborative money management platform.
• We're building for employer SMBs and their finance function, internal and external, and are focused on delivering a human-centric customer experience.
• Ultimately, we help SMBs be 'on the money'.
• Relay is scaling rapidly, and we're growing our Compliance team to help safeguard our platform, our customers, and our regulatory standing as we scale.

Equal Opportunity

• We welcome diverse backgrounds and people who think critically, challenge the status quo, and want to help small businesses thrive.
• If you require accommodations at any stage of the hiring process, please reach out to your Talent Partner.