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About the Role

In collaboration with patients, families, and staff, this role performs selected clinical and administrative duties, including basic patient care and tasks associated with patient intake.

Responsibilities

• Accurately interview patients and record medical history and vital signs.
• Verify patient information, including demographics and insurance, and complete the intake process by entering data into EHR/EPM.
• Greet and assist patients professionally, answer telephones, and provide information.
• Collect, perform, document, and report results of CLIA waived lab tests.
• Collect, prepare, and document specimen collection.
• Perform clinical duties such as preparing patients for examinations and assisting providers.
• Complete pre-visit planning to support clinical visits.
• Administer medications per CUC formulary.
• Perform medical acts as prescribed by Standing Delegation Orders.
• Dismiss patients at the end of clinic visits, completing all necessary documentation.
• Participate in new employee orientation and attend mandatory meetings.
• Work collaboratively as a team member to communicate and coordinate patient care and workflow.
• Coordinate and manage patient care, including communicating test results, assisting with pre-certifications, referrals, authorizations, prescriptions, and scheduling.
• Follow up on diagnostic tests to ensure completion and documentation in EHR.
• Perform surveillance programs, including completing medical records with all relevant patient information.
• Maintain a clean and functional environment, including cleaning and disinfection of equipment and rooms.
• Serve as a scribe, accurately documenting medical visits and procedures as they are performed by the provider.
• Prepare referral letters as directed by the provider.
• Perform other duties as assigned.

Requirements

• Completion of a medical assistant externship.

Education Level

• Graduation from high school or equivalent.
• Medical Assistant Diploma and/or National Medical Assistant Certification verifying graduation from a Medical Assistant Program or equivalent military healthcare experience.