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About the Role

Limestone Rooftop at Cambria Hotel Downtown Austin is seeking an energetic and service-focused PM Server to join our Food & Beverage team. This position is responsible for providing exceptional dinner and evening dining service in a fast-paced, high-volume rooftop restaurant and bar environment. The ideal candidate is friendly, attentive, dependable, and able to confidently manage multiple tables while maintaining a high level of hospitality and accuracy.

Responsibilities

Provide friendly, attentive, and professional service to guests throughout their dining experience.
Greet guests promptly, present menus, and provide knowledgeable information about food, beverages, and daily specials.
Accurately take food and beverage orders and enter orders into the point-of-sale (POS) system.
Ensure orders are delivered accurately, efficiently, and according to established service standards.
Monitor guest needs throughout the meal and provide timely refills, additional items, and other requested services.
Maintain knowledge of menu items, ingredients, preparation methods, allergens, and beverage offerings.
Make appropriate recommendations and promote food and beverage offerings when applicable.
Check on guests regularly to ensure satisfaction and address concerns promptly and professionally.
Process guest checks and payments accurately and efficiently.
Maintain assigned tables and service areas in a clean, organized, and presentable condition.
Assist with opening, closing, and side-work duties as assigned.
Follow all food safety, sanitation, alcohol service, and hotel operating standards.
Communicate effectively with kitchen, bar, host, and management teams to ensure smooth service.
Assist fellow team members as needed and contribute to a positive, team-oriented work environment.
Respond appropriately to guest concerns and notify management when additional assistance is needed.
Maintain a professional appearance and follow established grooming and uniform standards.
Perform other duties and responsibilities as assigned by management.

Requirements

Previous serving experience in a restaurant, hotel, bar, or high-volume hospitality environment preferred.
Strong customer service and communication skills.
Ability to work efficiently and remain calm in a fast-paced environment.
Ability to multitask and manage multiple tables while maintaining attention to detail.
Strong knowledge of food and beverage service practices.
Ability to accurately handle cash, credit card transactions, and POS systems.
Must be able to work evenings, weekends, holidays, and other high-volume business periods as required.
Must be able to work effectively as part of a team.
TABC certification and Food Handler certification, if required, or ability to obtain within the required timeframe.
Ability to stand and walk for extended periods throughout the shift.
Ability to carry and safely transport food, beverages, trays, and other service items.
Ability to bend, reach, lift, and carry items as needed to perform essential job duties.
Ability to work in a busy, fast-paced restaurant and rooftop environment.

Skills

Customer service
Communication
Multitasking
Attention to detail
Food and beverage service
Cash handling
Credit card transactions
POS systems

Location

Cambria Hotel Downtown Austin

Work Type

Full-time

Experience Level

Entry Level

Education Level

High School Diploma or GED preferred

Salary/Compensations

$12 - $12

Benefits

Robust wage package
Excellent benefit plans
Matching 401K plan
Professional development
Generous bonuses
Travel perks

About the Company

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe.
Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services.
With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers.
Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets.
Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality.
From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

Equal Opportunity

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.