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About the Role
SALT Service Co. is seeking a customer-focused Lead-Setting Electrical Technician to perform residential electrical maintenance services while identifying opportunities to improve our customers' homes. This role is ideal for a technician who enjoys educating homeowners, providing exceptional service, and generating qualified leads for larger electrical projects.
Responsibilities
- Perform residential electrical maintenance and safety inspections.
- Diagnose minor electrical issues and educate homeowners on recommended solutions.
- Generate qualified leads for electrical replacements, rewires, panel upgrades, lighting projects, and other home service departments.
- Maintain exceptional customer service and professionalism on every appointment.
- Complete all required ServiceTitan documentation, inspection reports, invoices, and customer notes accurately and promptly.
- Capture required photos and videos during appointments.
- Follow all company safety standards and operating procedures.
- Assist with company projects when service calls are unavailable.
- Maintain a clean, organized, and fully stocked company vehicle.
Requirements
- Residential electrical experience preferred.
- Active Texas electrical license (Apprentice, Residential Wireman, or Journeyman, depending on company requirements).
- Strong customer service and communication skills.
- Ability to identify customer needs and generate qualified replacement opportunities.
- Experience using tablets and field service software is preferred.
- Valid driver's license with an acceptable driving record.
- Ability to lift up to 50 pounds and work in residential environments, including attics and crawl spaces.
- Overtime must receive prior management approval.
Skills
- Customer service
- Communication
- Electrical maintenance
- Lead generation
- Documentation
- Problem-solving
Location
- Residential
Work Type
- Full-time
Experience Level
- Lead
Education Level
- Texas electrical license (Apprentice, Residential Wireman, or Journeyman)
Salary/Compensations
- $25.00 per hour
- Eligible for overtime pay
- $100 for every qualifying lead that converts into a scheduled appointment
- 2% commission on qualifying major replacement projects
Benefits
- Competitive compensation and opportunities for performance-based incentives.
- Structured training programs and mentorship.
- Health insurance, dental coverage, life insurance, and retirement savings options.
- Paid holidays and vacation time.
- Family & friends discount.
- Gift card giveaways, company-sponsored trips (performance based).
- Opportunities for career advancement within the company.
- A positive and inclusive work culture that values your contribution.
- Open-door policy.
- Family owned & operated
About the Company
- Our Mission: To Serve Our Community and Team Members With Love and Integrity.
- The SALT Family!