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About the Role

Drive the strategy, roadmap, and execution of technology products and platform capabilities that power Zafin's solutions. Translate customer and business needs into clear product direction and deliver high-impact capabilities on Zafin's AI Operating System (AIOS).

Responsibilities

• Define and communicate product vision, strategy, and roadmap for assigned products or platform capabilities.
• Partner with engineering, architecture, design, and business stakeholders to translate business needs into clear product requirements and priorities.
• Own and manage the product backlog, balancing customer value, technical priorities, and business objectives.
• Write user stories, define acceptance criteria, and support delivery throughout the software development lifecycle.
• Collaborate with engineering teams to ensure successful delivery of high-quality, scalable solutions.
• Engage with customers and internal stakeholders to gather feedback, validate assumptions, and identify opportunities for continuous improvement.
• Analyze product performance, usage, and market trends to inform product decisions.
• Support release planning, feature launches, adoption activities, and ongoing product evolution.
• Foster collaboration across cross-functional teams while driving alignment around priorities and outcomes.

Requirements

• Experience managing technology products in an Agile software development environment.
• Strong understanding of software development processes and the ability to work effectively with engineering teams.
• Experience defining product requirements, managing backlogs, and prioritizing competing initiatives.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and stakeholder management skills.
• Ability to balance customer needs, technical considerations, and business objectives.
• Experience working with Agile tools such as Jira or similar platforms.

Skills

• Enterprise SaaS products
• AI
• Automation
• Workflow
• Platform technologies
• Banking
• Financial services
• Regulated industries

Location

• Toronto, Canada

Work Type

• Hybrid

Benefits

• Competitive salaries
• Annual bonus potential
• Generous paid time off
• Paid volunteering days
• Wellness benefits
• Robust opportunities for professional growth and career advancement

About the Company

• Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered.
• Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments.
• Our portfolio includes Zafin AIOS, an agent orchestration platform for governed AI work; the Zafin Banking Platform, which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO, an integration platform that connects data, systems, and workflows across complex enterprise environments.
• Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific.
• As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale.

Equal Opportunity

• Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
• Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.