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About the Role

The Doe Fund is seeking an experienced Case Manager to join their team. This role involves managing a caseload of clients, coordinating access to external services, and collaborating with clients and staff to achieve program goals. The position is based at the Porter Avenue Facility.

Responsibilities

• Manage a caseload of clients; monitor their progress toward meeting goals established in their service plans and their participation is required RWA program components
• Research and coordinate access to outside referral sources for Mental Health, Substance Recovery, Benefits, Entitlements, and Primary Care services.
• Communicate with DHS and other agencies as needed.
• Collaborate with clients; assist in goal setting and self-development; work as a team with other staff to achieve program-wide participation, employment, housing, graduation, retention, and other program goals.
• Organize and facilitate caseload and other groups on various topics.
• Maintain current, accurate, complete, and timely documentation of trainee progress in charts and case-noting databases (TDF’s Client Tracking Database and DHS’s CARES).
• Provide crisis intervention to clients to resolve any issues or concerns that may arise.
• Perform other duties as assigned.

Requirements

• A High School Diploma is required.
• At least 2+ years of experience in Human Services/Case Management
• Experience working with challenging high-service needs populations preferred
• CASAC a plus
• Strong interpersonal and written/verbal communication skills required
• Working knowledge of MS, Word, Excel, PowerPoint, and Google
• Bilingual preferred.

Skills

• Interpersonal skills
• Written communication skills
• Verbal communication skills
• MS Word
• MS Excel
• MS PowerPoint
• Google Suite

Location

• Porter Avenue Facility

Work Type

• Full-time

Experience Level

• 2+ years of experience in Human Services/Case Management

Education Level

• High School Diploma
• Bachelor’s degree with a major in Psychology, Sociology, Counseling, Social Work, or other Human Services concentration preferred

Benefits

• Medical coverage
• Dental coverage
• Paid retirement plan participation
• Paid sick time
• Paid personal time
• Paid vacation time
• Paid holidays
• Discounted gym memberships

About the Company

• The Doe Fund's mission is to break the cycles of homelessness, addiction, and recidivism.
• The Ready, Willing & Able (RWA) program provides paid transitional work experience, transitional housing, advanced occupational training, and comprehensive supportive services to individuals experiencing homelessness.
• The Doe Fund is one of New York City’s largest nonprofit developers of permanent affordable and supportive housing, with more than 1,900 units in operation or pre-development.
• The Doe Fund has an annual operating budget of $80 million and a full-time staff of nearly 500, a significant portion of whom are graduates of our programs.

Equal Opportunity

• We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.